Zaxbys Chicken Fingers & Buffalo Wings

Fonya Cason

5 months ago •

The young lady at the POS, Paige was amazing! She was so sweet, very well spoken wonderful customer service, and answered each question accordingly. I also want to brag on how fresh the food was. The cook in the back is awesome. Every time we come and she is cooking. She does an amazing job thank you so much Zaxby’s Oakleaf!!!!

Ron A Crane

in the last week •

The manager terminated an employee because they requested more hours. Why do these places over employ and give very minimal hours so people can't make a decent living then fire you for wanting to work more? Florida needs better labor laws that protect workers.

Kassie Menge

6 months ago •

I order almost every day from this location and here recently my order has been wrong every time. Today I placed a mobile order and got home I order the zak nibble meal and wanted ranch instead of the zak sauce which is an option on the app all to get home and it’s just bread and chicken tenders. I think this may be the last time I order at this one it’s just something some wash and common if I wanted chicken tenders and bread I would get my usual meal with just the chicken tenders

Christopher Baker

3 months ago •

I ordered 10 traditional wings. They gave me the 4 piece meal. I brought it to the cashiers attention. He apologized and said he would fix it. I thanked him and then got home to find the 4 piece meal. I understand mistakes but this is ridiculous! I speak English and so did he. How hard is this?

Deborah G

a month ago •

Ticket number #54599791 I’ve been on a staying away from fast food these days because I have diabetes and I really need to watch the salt intake. But I’ve been really good, my numbers are great! So I treated myself to a (6) finger plus meal at Zaxby’s, when I got home, OMG! Someone in the kitchen accidentally sprinkled way too much salt and it ended up on the chicken fingers! So now, the finger and fries tasted like too much salt. I called and Andrew answered, I told him what I am experiencing, I am home and I have lots of salt, he placed me on hold and I guess to talk to someone in charge, the answer was, drive back with the receipt and food to exchange for a salad. I told him I didn’t want a salad, I wanted the chicken. Well I didn’t feel like driving right back, before I came to the drive thru I was at Home Depot and I was exhausted from the garden department. He said I had you til midnight to come back. I told him no thanks, I don’t feel like driving back and it was already around 440pm. All I wanted was a reward meal and the enjoyment was gone with a bag full of salty chicken and fries. If they had offered taken my receipt information and it had my name on it and allowed me to come back with 24-48 they will honor another same meal after all I’ve already paid for a meal and why shouldn’t I get it without the error of too much salt poured onto the food. Zaxbys be careful, some restaurants are offering seasoning if requested, I didn’t request lots of salt. You brush and shook the meat and fries to take off the salt to help eat it. But it will be a while before I ever go back. Thanks for the reward meal, it made me realize to stay away from fast food, because it’s food that whipped too fast and the care isn’t there in the kitchen to be careful. Once you get home 🏠 if the meal is bad, it takes the enjoyment out and it’s hard to return to the same place because you feel as though they should be punished by not giving my business to them. Thanks for telling me to come back before midnight to get my dinner I don’t feel like eating late. Oakleaf / merchants way location