Super 8 by Wyndham Santa Barbara/Goleta
What people are saying
I’ve read previous reviews and I’ll be honest I was a bit scared. I personally had a wonderful time here . The staff was really nice and helpful. For the price point it was good. The room was clean, the pillows were fluffy and the air cooler was strong. The shower was clean, and overall spacious and comfortable for a night. No one disturbed our sleep, it was quiet. The parking was great I had a view of my car. You really get what you pay for and I’m not complaining. I would stay here again. Do not let those other reviews spook you. It has clean and has basic Over night necessities. 5/5 star stay for me. Thank you to the staff for answering all of my questions and accommodating my needs!
I have stayed at a range of budget motels, including Super 8s, that have been in markedly better condition than this location. I paid $191 for one night for a very tiny room that was not wheelchair accessible or up to fire safety codes. Upon entering the room, the smell of sewage permeated the air. The carpet was filthy. Multiple stains covered the carpet and it looked like it had never been cleaned. We did not even feel comfortable walking around the room without shoes. There was no hand soap or towels in the bathroom. When we went down to the front desk to ask for these amenities, they were not even able to give us hand soap, just shampoo. The water temperature in the shower fluctuated dramatically without warning - at times burning hot and other times freezing cold. The furniture was outdated and also covered in stains. The breakfast bag was a joke - just a packet of oatmeal, a packet of hot chocolate, and a water bottle. I don’t consider myself a person with high standards, but this motel was in objectively poor condition and horrendously overpriced. FOR THE OWNER: There are many reviews dating back over a year saying that the carpets were dirty and stained. THIS IS PROBABLY AN INDICATION THAT YOU SHOULD CLEAN OR REPLACE YOUR CARPETS. You comment on people’s reviews saying that you value their feedback and “hope to earn your business on future travels so that you can see our continuous improvement.” But clearly no improvement is being made. I sincerely hope that you will stop making empty promises in response to people’s reviews and actually do something to improve the abhorrent condition of this place.
It's Super 8, I get it. But the bathroom door had no doorknob on it. Just a hole where there should be a doorknob. The towel bar looked like someone smashed it into the wall and wasn't usable. The room smelled musty and the carpets were really stained. The room is tiny. My biggest complaint is we spent $230 on this room and was terrible. If they charged under $100 I would not even waste my time writing a review.
I am the worst motel we have been to. If you want to stay there just for one night. We stayed there for two and a half weeks and it was a big mistake. During that period we only had the room cleaned once and the linens changed once. We had to take the trash out of the room because they didn't come in and clean it. We went and asked several times to have our room cleaned, towels changed, toilet paper given. The reception did not care what we asked for and the cleaning ladies just pretended they didn't understand English. This was not an ideal location for our stay. I would not recommend this place.
The only reason I'm giving 2 stars is because the staff was great. The carpet was filthy, two of the lights over the bed didn't work. Cigarette burns on the bedspread and bathroom. One of the windows didn't open. The pool was Clean and inviting. Again the staff was very friendly and helpful. I didn't tell them about the items not working until check out. The front desk seemed surprised and concerned.
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