Sam's Town Hotel & Casino, Shreveport

Mr. E

2 weeks ago •

This place has so much potential but lacks a variety of dining options. The rooms are great and the pool is a nice option. There's also a workout spot and a spa. Surprisingly this is a decent place to bring the family. Just keep the kids away from the casino.

Lisa Johnson

a month ago •

You can tell Sam’s Town used to be a top of the line casino in its heyday. It’s a great stop for overnight or a weekend stay. Right next to Bally’s and the river. The check in was a bit rough with a very rude woman but all the other staff was completely delightful!!! Room was extremely clean and bathrooms are huge wonderful tub for relaxing!!!! Played a few slots had some dinner got dessert at the coffee bar. Stop and enjoy at Sam’s town!!!!

Sarah Bartkowski

4 weeks ago •

I wrote a review right after staying at this hotel November 25, 2023. No refunds, no call from management, no apologies. I am pretty upset with both Sam's and Google they feel like they can take down a true experience with photos to back up our claims. I will make this one again because it was a horrible experience. We were checked into a room that had blood splatter, a mess in the bathroom and weed on the counter. We were moved to another room that had crap marks on the the toilet seat, the floors were horrendous and the room was in poor repair. I honestly should have moved hotels but after 10 hours of driving that day we were done. Tried to go to the hot tub and it was warm at best. Our daughter could not watch the live band in the lobby at a table, we were told there was a kids arcade in the hotel which there was NOT, it was 3 blocks away and closed. The food and service were good. The employees were friendly. Leaving the next morning at 6:30 am, we were not allowed to use the luggage carts because they are only allowed to be used by the bell hops. The bell hops didn't start until 7:30 am. I had to haul 2 coolers, 4 bags and other random items down from our room to the parking lot. If I could give negative stars I would.

Lee Mathis

2 weeks ago •

As one of the bands that play here, thanks so much for always supporting live music! Stage is great area to play on! Sound system is really good! Just plug your mixer in! Booker is a really good guy and top notch! Thanks for always taking care of us!

Ryan C

3 months ago •

This is a 100% honest feedback review, This was my first time staying at Sam’s Town, it wasn’t the best but it was not bad. First and foremost, this is an old hotel and needs to be remodeled. If money was spent on an overhaul/ remodel this would be a cool location and my favor place to stay. It is very dark looking in the rooms even with all the lights on. The room had a pleasant smell and was clean but reminded me of my grandmother’s 1980 living room. The bed was firm and not soft. My room did smell like weed a couple times, but this isn’t the hotels fault. Somebody nearby was smoking and I smelled it. Parking was a breeze because I stayed here Sunday- Weds and it was pretty slow. I did spend a lot of money gambling over 3 days and got a couple free beers but wasn’t comped any food or anything. Or even my one last night extra stay. Ive gambled at Horseshoe before and got some really good meals and free night stay out of it. Plus it’s a little more updated than Sam’s.