Park N' Jet - Mountain Lot
What people are saying
They didn’t believe my car was parked there so driver called me a liar and drove me to the parking lot wanted me to show him my car. I showed him and he still didn’t believe it. Then he said “I don’t believe you but I’ll still take you to the airport” I said no and used my remote key to and beep my car. After showing him he said “oh yeah, there’s”. Both booth lady and the driver were incredibly rude but they were very nice to other passengers. I was the only person with color not sure if that was the case maybe.
My wife and I flown out of SLC for over 15 years and we always use them For the most part we have always had Great Service. We understand with Covid there hours have changed so we are choosing flights that work for both of us. Always friendly service
Learn how to be nice to your customers over the phone and not hang up on people. The only reason it’s not zero is because my driver was nice. Will not use again because of the way I was talked to. And I’m not the kind of person to normally leave reviews.
They advertise 24-hour pickup and delivery from the airport...don't count on it. Our flight was late and now here we sit with no transportation and nobody answering the phone at Park N Jet, in the middle of the night. Then when we finally got an Uber ride to the parking lot. Their stupid ticket taker would not work. Luckily our car was small enough to go around the gate. So much for security as well!! Would not recommend them.
Awful customer service. Ann Marie was very unprofessional and I ended up canceling my reservation. Don't waste your time calling. I wish I would of read more reviews first as I'm clearly not the first one to have a bad experience with said employee.
Photos
Opening Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
