Microtel Inn & Suites by Wyndham Gulf Shores

Iniki Scott

a week ago •

DO NOT STAY HERE. I never leave a review but this place was horrible nothing like the pictures inside. The two Jamaican ladies at the front desk customer service was horrible. As you walk in they look at you, don’t greet you back or anything. I said hello, the one with the gap didn’t even speak just staring me up & down with an ugly mug on her face. The rooms are outdated & nasty. Well the first room we was placed in was terrible! Dirt on the floor, sheets balled up on the bed, paint peeling off the walls, all the appliance is rusty & disgusting. The A/C leak on the floor & have the carpet wet. She said she placed us in a newly renovated room. When she double checked realized she didn’t. This new room is not much better. The toilet is coming up. This is terrible for $285 per night.

Keely Goss

4 months ago •

Every staff member I spoke with was incredibly nice, patient, and helpful with information about the local attractions. I needed a handicapped seat for the shower and it was delivered to my room within 20 minutes of our arrival. I asked someone in the hallway for extra towels and they got to my room within 5 minutes. At about 1am I called the desk to ask about receiving a Do Not Disturb sign and they told me I could run to the front desk to grab one the next morning. I didn't have to. When I left my room the next morning the sign was already on the door. A young man working there even helped me out with a ponytail holder when my daughter broke mine. Incredibly attentive staff. Within short distance of a ton of great attractions. Super accommodating. We had a great visit. The rooms aren't huge but plenty of space for my family of four. Especially decent for the price, treatment, and location. Here's my one "complaint..." the pool could be larger. I have nothing else negative to say.

Tay Breann

a month ago •

Was very very pleasantly surprised by this hotel! The room was very nice, very clean. The beds were comfy, and there was a lot of counter space/surface area to set things. The continental breakfast was good, nothing major but a nice variety.

Charlyn Samuel

in the last week •

If I could give a zero, I would!! No elevator, if you have bad knees, you're screwed. They have super tiny rooms. We had two small, flat pillows only on the bed. Went and asked the front desk for another pillow they said they don't give you another pillow. I went through Priceline, worst mistake ever! Will never use their services again!

Summer Sklar

a month ago •

We stayed one night on the first floor and could people running upstairs, the bed was extremely uncomfortable, the shower pressure was nonexistent since the water was flowing out of the faucet and the shower head. When we checked out, no one spoke to us or even asked how our stay was. The room was just ok for one night, but I wouldn’t stay again. Best part, it’s fairly close to the beach, just a short drive around the corner!