Firehouse Subs Abercorn

Natalie Moore- Hoffer

2 months ago •

I stopped by to get a sandwich at 3:45pm on a monday. Only after trying to order online and the turkey bacon ranch was not an option on the website, so i called a few times and couldn't get answer. When I showed up, she asked if I had an online order, I stated no, and she told me they are only taking online orders right now. I proceeded to tell her that i had tried to order online and what I wanted was not available, and that I also called and no one answered. With me standing in front of her and another employee currently sweeping the floor, with no other customers in the restaurant, she proceeded to tell me how to get online and place the order.... No thank you. I am here now, "this seems very difficult", I said... no offer to make the sub, so I left. If it was peak hours and they were short staffed, i get it. There was no one! And no orders being worked on that I could see. Part of your job is customer service. Not sure how much longer firehouse will be around if they keep this up!

Erin DeFranco

2 months ago •

It's a surprise this place hasn't closed down by now. It is dirty and not well kept, the staff are horrendous and unhelpful and they can't even function properly as a business. I've been to other Firehouse subs in the past and never had bad experiences like this one. I've seen roaches in their disgusting bathrooms, so I can only imagine the quality of their food. Stay away.

Nicole H

4 years ago •

I'll never eat at Subway again! This place has literally set the standard for how all subs are supposed to taste. It was so fresh, so good, the BEST sub I have ever eaten (I had the Hook & Ladder). I will eat at Firehouse Subs from now on, I've been missing out! The store was clean, the crew were awesome, absolutely love this store.

Akın Salih

a month ago •

The sub I ordered did not satisfied me cause of the bread was not fresh at all! Also this place is very dirty like you can see the dust everywhere especially on the ceiling top of the sub line so I believe those dust may fall into foods! Disappointing…

Betty Lamberd

7 months ago •

I've ordered before and the sub was delicious but I been trying to uber tonight and 3 times the shop on Abercorn canceled it. I've only had the hook and ladder so I can only recommend that one so far. I also cannot rate the atmosphere as I haven't had time to visit this shop. I have made a scheduled order I hope it doesn't get canceled too. Update: That order was also canceled.