BJ's Wholesale Club

Donna Loller

a week ago •

Just a mention because not sure where to send a comment about one of your employees in the meat department in the New Castle Delaware store. His name is Hank and he was so helpful and knowledgeable and answered all my questions for an upcoming party I was having. It's not every day you find employees who will go out of their way to make sure you are buying the correct amount and cuts of meat to help you stay within a budget. He is a huge asset to the company!

Donna Bristol

2 weeks ago •

Hank Hanley in the meat department at the New Castle DE location is so helpful and always so polite. I wished you had more employees like him. I shop at the New Castle BJs each week and Hank always does a nice job with special cuts of meats and providing assistance with the meat department when I am looking for something that is not in the case. I don’t like shopping there when it’s his day off. I can always tell when he is not working by the unstocked and variety of the case. Last week when I was there I made sure I got his name to give him a shout out. When you shop ask for Hank in the meat department. Thank you Donna Bristol

Fugi Le

2 years ago •

Took +20 minutes at customer service counter to return an item. Agent could not locate purchase info, have to contact a manager, then found the purchase history but could not confirm purchase amount, then was able to verify purchase amount to issue a refund on a gift card. Was glad to get our of this place at the end and did not purchcase anything else. Train and hire better staffs please!

Monicka Sharma

a year ago •

Great Place where I bought wholesale priced Berkeley Jensen’ thing and wellsley farms produced items. One can use coupons available to members of bj’s market. Additionally, members can enjoy saving bucks by using bj’s gas station. I got more deals on cosmetics and gift articles too. Had wonderful experience shopping at bj’s

Deon Boykin

2 months ago •

POOR MANAGEMENT! Workers do not honor customer service at all. Take it to management and no action takes place. They’re lazy and very young and immature. Please deal with it immediately.