Verizon Authorized Retailer - TCC

Patrick Sherman

a month ago •

Okay, for a phone dealer.

Tanya Kuhns

2 weeks ago •

I cannot begin to express how happy I am with the customer service at this store! Especially thankful for Nick! I was having issues with my tablet (not entirely sure what was going on) but I was getting pop ups and ultimately not being able to access my stuff. I went into a different Verizon location at first and they weren't helpful at all! Between two employees, they were unable to help and told me I needed to find somewhere else to go. I came here with hopes they could help and I was not disappointed! As soon as I walked in, I was greeted by Nick and within 15 minutes he fixed my tablet! He knew exactly what to do! I am so thankful. He answered my questions and took the time to show me what the issue was, how he fixed it, and how to prevent it. Will definitely go back to this store.

Becky Trickey

a month ago •

Was a bit anxious when I couldn't log into my phone this morning. Was at TCC at 9 am and the young man helped me and had me up and going in a matter of a couple minutes!! AWESOME service!! Glad to find a store open at 9 am with a competent and very customer friendly employee awaiting to assist!!

William Matheson (gamedog)

a month ago •

So my phone ended up having having so bizarre issues where the screen was completely unresponsive to my touch and would hit apps and such without myself touching it. I went down here to get it fixed or replaced. I was helped by a gentleman named Nick he was extremely good at helping me walking me through getting a warranty replacement which to no fault of his took about an hour he was patient through the entire ordeal on top of that 2-3 other customers walked in too while he was helping me. When we were on hold with the warranty company he made every effort to help the other customers by himself. If the store does read this nick is very good employee and deserves recognition for it. After all that I did get my replacement and issue resolved

Sherene Kemp

3 months ago •

Eric and the guys have been super helpful and patient while helping my mom get a smart phone. Eric also reviewed our bill and made a few changes that will save us money every month. I would recommend this place to everyone.