U-Haul Neighborhood Dealer

Obscuratic

a month ago •

Made my reservation for a moving truck in Augusta but U-Haul changed my reservation to Aiken just 2 hours before my scheduled pickup time and refused to help me by giving me a discount or helping me find another truck in Augusta. This added an extra 1 hour to my move day. When I finally got to the Aiken U-Haul location around 11am (which said online that it was open until 12pm) the doors were padlocked shut and there was nobody around. I called both phone numbers attached to the store and nobody picked up. I was standing around outside for over half an hour on hold with the general U-Haul customer service line until somebody showed up to finally give us the keys. Very poorly run shop, they need to update their hours of operation if they aren’t actually open on Saturdays. Would not recommend either this location or the Augusta location.

Brian Keller

4 years ago •

Wow!!! So we were moving my daughter. There was an employee or owner that helped us out in a special way concerning our daughter. He may of thought it a small thing but in a day when integrity is a thing of the past Ed went above and beyond to meet our needs. I'm a firm believer that there are no coincidences. THANKYOU ED!!!!!

Deb

10 months ago •

Scheduled a uhaul truck . Went down to pick it up and place was locked up and closed. Been calling for a week to confirm with no answer 😕

Neil Ladd

2 years ago •

Sutton Marine is a all around boat dealer. Plus full mechanic on all brands of outboards. Good prices , great people.

Catherine Byrd

2 years ago •

Extremely rude, called to ask about a truck to rent. The guy who answers talks to you like your dumb, not sure if he is the owner or what but his attitude is horrible