U-Haul Moving & Storage of Eureka

Murillo Pontual

a year ago •

I rented a trailer at the U-haul Eureka. I did the checkin online, the whole process to hook the trailer to my car took less than 15 mins. Staff was great and answered to all my questions. The trailer was well maintained. I do recommend this store.

Maria Lovejoy

4 months ago •

My overall experience was a blessing and saved me when my movers I hired flaked on me. Excellent customer service! They were pleasant & happy people. I felt informed and well taken care of. They were open on easter. The only suggestion is to put plus gas and mileage on all advertising so the next customer is informed and comes with enough money. I highly recommend this location on Jacobs Ave in eureka California

Elliot Orion

3 weeks ago •

The guy at the pick up location in Arcata that you all switched me to instead of eureka where my storage is located, didn’t want to do his job. It took over 40 minutes to get my truck. When I finally got the truck in Arcata, and went to my storage unit in Eureka, WHERE THERE WERE PLENTY IF 15’ TRUCKS AVAILABLE, the guy working there still had the storage area blocked in with other trucks, and gave attitude when asked to move them! It was 9:35 and access starts at 7am. He took 15 minutes to finally move just one of the trucks. I decided to move my storage out of the makeshift truck storage beds in eureka (that leak) because you won’t stop jacking up the price!!! Moved it to a different company,, and larger storage unit (in a BUILDING, not used leaky uhaul truck beds) for more than half the price!!! I have spent thousands with uhaul over the last few years, but will never deal with you again. Waste of money and time!

richard scheinman

3 months ago •

truck was fine. the gas payent system i felt was a scam. every time i;ve ever rented a vehicle in came full. the print was tiny and confusing. i filled it up beforereturn,which cost me an extra $40-50. scam.

Cody

5 months ago •

The damage policies have gotten ridiculous. I spent a long time having to photograph every little blemish and uploading to their clunky portal. The damage waiver fee is excessive compared to rental car companies, and includes a large deductible unlike those others. They assured me they will charge for even the tiny surface scratches that most companies ignore as normal wear and tear, leading to the cumbersome process of uploading 30 photos. Finally, the "pay for damage immediately" policy is an unnecessary burden when many people have credit cards that include coverage in addition to comprehensive car insurance (neither of which will pay immediately).