U-Haul Moving & Storage of Colonie

Jerome Trembley

a month ago •

Shaun c helped me out big time today. Helped me with a box in my vehicle- challenging when I had 2 kids. Outstanding customer service.

Bonnie Vie

a year ago •

Stepped in today to get a hitch installation on my car. They’re nice and helpful. I went in earlier than my appointment and they just helped me get it done. I didn’t have any idea about the hitch. Once they knew what l wanted they stopped me from paying for what l really didn’t need and already paid upfront. They refunded it back through my credit card. Walked out with the job done and saved some money. Totally recommended

Billy Dardanelli

a year ago •

Originally I had rented from the Colonie location. I was about an hour late picking up my vehicle, when I called to let them know I was running late they told me that they had rented the truck to somebody else. U-Haul put me in quite a bind, considering I was supposed to leave for vacation the next day, and I was towing a camper. I was basically told on the phone by the Colonie store that there was nothing that they could do. The lady working informed me that a sometimes even if you’re 15 min late and it’s a busy day they will cancel your rental and give it to somebody else. I received no phone call or email prior to the cancellation. Luckily the western Ave store had a pickup truck. I know good help is hard to find but the Colonie store left me out to dry.

Doc Doc

5 months ago •

Dior equipment was fine obtaining equipment was a bit lengthy but more to my point was my concern is that the vehicle smelled very heavily of tobacco smoke

Dario Quinsac

a year ago •

Had a very pleasant and professional rental experience. Staff and General Manager provided a seamless experience both during repair of pig tail connect and the full rental process both pick-upand dropoff. Moving my capital district uhaul truck rental needs to this location.