Totem Hotel and Suites
What people are saying
The facility is newer, and this is supposed to be the best one in Valdez and it very well may be, however: 1- No house keeping even if you request, I asked for it twice. And we stayed 3 nights and no one came to clean the room or even take trash out etc. 2- The shower and the facets and fixture are flimsy and function only at best. The inside structure is cheaply made. 3- They give you the smallest shampoo or soap no matter how long you stay or if it's just one occupancy or a family. So bring soap I guess, no house keeping to refill. 4- They are extremely stingy with breakfast. Most items are finished by 8 and dirty dishes are piled up. They are slow to refill trays. No fruits. No one to clean up the dishes guests themselves bus to the containers. And they have two large signs not to take food out which is quite presumptive and rude. While there is not enough food to go around on busy hours for breakfast itself. 5- Staff are not trained as other reviews have mentioned for hospitality service. No one is in the mood to answer questions or talk or smile?
The nicest hotel in Valdez so expect to pay premium prices. Great breakfast (included) area. A paved parking lot would be a nice addition for rainy/muddy days. Staff were friendly and courteous.
This is the nicest place to stay in Valdez. Clean, comfortable rooms, passable gym and a pool. Good Internet service. Friendly, helpful staff. I stay here for business one week a month. My only negative comment is they only change towels once a week. I'm not sure if this is normal or part of my company's contract though.
Hotel is nice & located well. Service is horrible. They don’t service the room at all. We need extra towels & asked to go to the front desk to pick it up. Needed some advice on activities and so…. They do not communicate, smile, or want to have any contact with their guest. Breakfast is like continental, fair breakfast But, if one wants to make sandwich or so for latter on , he cannot. Even if you do not eat any breakfast you can’t take out nothing with you. Only 1 washer and dryer in the hotel. Best western is the way to go!!!
On business travel and limited hotels to choose from in Valdez. Newly rebuilt about 2019. Rooms spacious and modern, clean rooms breakfast area. Would recommend over the Nearby chain hotel.
Photos
Opening Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
