T-Mobile

LaDonna Williams (Doodlebug)

2 weeks ago •

Great and kind staff. They focus on you and your needs. Let you know exactly what your benefits are and prioritize your options to fit your needs and budget. They are a great team in Marshall. Always LaDonna Williams

Cathy Carter

a year ago •

My husband and I received outstanding customer service from Demetri, which is generally the exception and not the norm these days. Although he was clearly in training and needed help from time to time, he still did a great job! Professional, courteous, and friendly, he very patiently answered all our questions. It was a great experience!

Ray Boaz

a year ago •

Maria did an amazing job. I felt heard and was well aware of understanding my bill when leaving my other carrier. She engaged with me and my wife making us feel important. Haven't had this type of service in awhile. Loved it.

Carline Smith

2 months ago •

Today I came into t-mobile stressed out my phone thanks to Stacy Whitney and eboni who help me get a new phone for a cheaper price with excellent customer service

Xo Deary-French

a year ago •

My experience with Tmobile has been challenging with the company, the service, and setting up the phone itself. On the other hand, the store manager is Whitney. Being a business owner, a woman, and an army of one- new objections to overcome are painful. Especially with things that shouldn’t be a hassle. Whitney is patient, understanding and just helpful in general. She educates, motivates and trains her team and gives them the tools to be the best. Demetri was my personal associate who is new to the team, but on top of his game. He asks questions pertaining to my issue, if he doesn’t know the answer- he finds out! Nia, very helpful. Excellent phone skills with customer service, and she has a sense of urgency. Stacy, very energetic, can multitask and fun to be around. She knows the brand, loves the brand and provides a smile every time I visit the Marshall (my home) location. They are a wonderfull team.