Spiedie & Rib Pit

AnnmarieRoze

3 weeks ago •

Food is phenomenal! Generous portions. Meat is moist and flavorful. Their new location across the parking lot from old location is very clean and modern. I am not sure why we haven’t been going to this place longer. Highly recommend!

Patrick Sinner

a month ago •

Never knew what a "spiedie" was until today - its a type of marinated pork or chicken, cut into small, bite sized pieces and made into sandwiches. Extremely tender and delicious! The Greek sandwich was a hit, the fries were flawless and the pulled pork sandwich was probably enough for 2. Servings are generous.....we'll be back!

Mark Smith

2 months ago •

The new location is horrible. They can’t or won’t serve anybody. Twice this weekend we tried to order takeout. We called 4-5 times each night and only got the voicemail instructions to their new online ordering system. We tried the system at 7:45 Friday night. After navigating and paying for our order, ( 3 sandwiches) we received 4 emails confirming our order and welcoming us to yet another food order site. Confident that our order was in , we received another email saying they couldn’t fulfill our order and canceling us. Perfect. Ever since opening the new location, every time we order there’s some huge wait time involved. The last time was on a Monday night. We were told 50 minutes to an hour for two sandwiches at 7:30pm When I arrived there were two cars in the parking lot with people talking outside. I remarked that they must be the last of the big rush and they said they had been the only people in the lot for over a half hour. I went in and my cold food was waiting and you could tell the 3 employees I saw were in preclose mode. As a retired executive chef with over 55 new restaurant openings under my belt I can tell you what’s going on. The inmates are running the asylum. They’re allowing “key employees “ to run the shifts and make the calls ( or NOT answer them which is usually the case). There’s no definitive manager ever present as everyone is in the same uniform. Everyone is scattered and doing their own thing and nobody is in charge. The menu is incredibly simple to execute but somehow it isn’t. The food is awesome. That’s why I have put up with the service issues for so long but not anymore. In no way should employees be allowed to override a online ordering system. If it’s the manager , there damn well better be about three bus loads of hungry people waiting. Get rid of that wall behind the order taker. The previous kitchen was open which motivates staff to work harder. Who knows how many employees are sitting on a pickle bucket behind it. Take back control of your restaurant!

karen carson

a month ago •

Always so busy but very fast in getting your meals pagers are major plus thank you to everyone who works so hard there

Mark Snyder

2 weeks ago •

Same frustration with us as the other gentleman. TERRIBLE service and never I mean never answer the phone. My husband and I have loved and been faithful to this business for over 20 years but not any longer. We have overlooked a lot of bad attitudes and never being able to order takeout ever since they opened new location. Literally called from 3 cell phones over 50 times for over an hour and nothing. Crickets..... except a lame attempt on their voicemail to redirect you to order online. Which by the way.... also doesn’t work. So now we have an online system and employees not working but me who is really hungry , begging to give my 4 pounds and 6 sandwich order to anyone who will pick up the phone! But again, no, negative, nada. No food for us. So...... fair-well Spiedie and rib pit. Officially ending our 25 year relationship. What a shame. Sounds like a lot of other people have the same problem. Sure wish they cared!!!