ShopRite of Aberdeen, MD

Ashley Emerson

3 months ago •

My husband came in this evening to get lunch meat and the way the cheese was stacked it was crumbled on the ends I have in a deli at a grocery store and I know how Sundays are but for real 45 extra seconds to make a product presentable is ok just take a few extra seconds to give customers a product the way you want it given to you

Dawn Faircloth

3 months ago •

We visit this store every week and 99.9% it's great. But as with every business no one can find people to work and they had 1 cashier. She was killing it but damn once the line got to 10 people deep I shouldn't have had to ask them to open another line. Managers monitor your cashier lines better. Don't do that to your staff.

Nicole Flood

2 years ago •

I came here this past weekend and it’s a very nice shoprite. It’s very neat and clean and the staff is very nice, I would definitely come back in again. They have a very nice selection of products and food as well.

Danielle Pearsall

4 months ago •

Some times produce can be moldy , pretty stocked up on everything however I’ve caught some expired produce was kind enough to tell the employees standing nearby and was simply heared but obviously not replyed to so I just went to another store for my produce that day ! Store employees are the mark down of this ShopRite very much in need of costumer service training, even the managers ! Don’t speak or acknowledge their guest ! So leading by example is the problem also employees are hostile I used this as neighborhood marketing until a new security guard accused me of stealing a iteam I was eating when I came in store eating and something they don’t even sell furthermore, also a employee threatened me when I documented with manager he told me he could not tell me any update because of employee safety! My response was what about your customers especially returning loyal customers safety!a customer service oriented body is better then a body. I would think

Delphine Hill

3 months ago •

I knew right away with the service that I received management had changed with curb side. I shopped with them all the all through the pandemic,weekly for 2 years. Kayla needs training in customer service. I said I knew I was late did she want me to come in and pick it up because 20 min had passed,she said yes,it's ready. I went un the store and stood at the customer service desk for 20 more min before she would even answer the front desk. She finally comes and I say you told me to come in and she tried to say I wasn't clear in what I said as she rudely walks away. Then she she took 20 more min to even bring it up front. I called for the manager to ask for assistance,I explained the situation and he looked at me like I had two heads,no wonder she acts the way she does. At that point I canceled my order.