Shipley Do-Nuts

Elster Green

6 months ago •

Kolaches hardly ever taste fresh, the bread is always hard. Donuts have always been good and friendly employees. Prices aren't to bad either. I will still go here on occasion. I just have to remember to check the breading.

ac humphries

7 months ago •

Drive thru attendant had her head rested on the wall throughout the hole interaction. We changed our order twice because nothing we ordered was ready yet. Then she put our iced doughnuts face down in a bag for our troubles. Wish I could attach pictures.

Andrea Anderson

2 years ago •

I usually have a good experience at this location, but not today. I placed my order for 2 dozen assorted donuts and paid. When asked if there was any kind of donuts that I did not want, the employee helping me was obviously irritated with me that I did not want filled or cake donuts. She said..."You do not want filled OR cake donuts?! Next time, do not order assorted donuts, you need to order them a different way!" What in the world!!!! I have ordered assorted donuts before and was asked what kind I wanted, and I was not chastised for not wanting certain kinds nor was I told that I ordered them wrong. If I had not already paid this morning, I would have left and gone someplace else!!!

Robert Iversen

2 years ago •

UPDATE #2: I love their hot glazed that if you go early enough are still fresh out of the production line… and man, they are like angelic crack rings you need to place immediately on the ring finger of your heart so you can marry that fresh, hot, just slightly crispy edge, glazed that still dripping with your stomach’s heart for an explosion of taste and so much goodness. Yes, even when inflation makes these beauties $1.10/piece, they are worth it when they are hot… not warm… not warming… but hot so that you start to devour them as you drive off realizing you may have to hide the evidence. And the folks there are now just friendly and nice. I’m sure I’ll be bumping this review up to 5 stars again. They are moving in the right direction for sure!! Update: When the owner calls you because he's genuinely cares about people's experiences and because I've had good experiences in the past, I will re-evaluate them. I will immediately remove the 1-star rating and be neutral till I get to go in again. I'm hoping I get to put 5 stars back and not 1. I have loved their staff for the past 3 1/2 years, so I'm hopeful I just went in and experienced the perfect storm of bad customer service.... because they're hot donuts are like rings of goodness that should be illegal to buy. LOL. _______________________________ What happened? They moved, and then they lost all their customer service and the people that used to be able to help you quickly. I walked in and the person in the drive-through hadn't even moved while two people in front of me walked out after not being served. I left shortly after when both of the people behind the counter made some unkind remarks about the customer.

John Snyder

3 months ago •

Good pastries and very friendly staff.