Sam's Club

Sam's Club

4.4 1543 reviews
Closed

What people are saying

Gilbert Alonzo
4 months ago

Have called numerous times regarding these shopping carts and countless near misses of car accidents

Samantha Borunda
3 months ago

Love sams but not this one! Please if you shop here check the dates on everything!! We had so much food we had to take back because the dates were expired or about to expire the next day. My Family and I will not be going to this Sam's club anymore

Daya Quirarte
a month ago

honestly in so much disbelief, on our way out to get our receipt checked we were stoped by Belinda for not having one on paper, since i am such a loyal customer i have the app on my phone and had my receipt there. Belinda had said it was not good enough and was forcing us to stay in while she called the manager, i swear belinda called the manager like six times and he never came, we started recording and was until then she proceeded to put on a nice face for the camera. terrible experience so much i want to switch over to costco

Kyle Haines
4 months ago

Great food for super cheap, and their gas is always cheaper than the Sam's Club on Diana, but holy crap, I don't think their phone lines are even connected. called 10 times and they just don't answer. Not even an answer and then be put on hold, they just completely ignore the ringing all together. Saw last week that all their gas pumps were closed off, tried to call and see if they were open again and, welp, guess I'll have to drive all the way there and check in person, and I'm gonna be even more pissed if they ARE still closed and then I have to drive across town to get to the one on Diana, and burn more gas, to get the more expensive gas....

Perla CV
6 months ago

I've had mostly good experiences in this store until last night. The cashier was at a very low speed rate scanning items from the customer ahead of me, it took her about 10 min. When my turn arrived, she screwed up by accidentally scanning 2 items TWICE without even telling me, instead she just had the supervisor canceling everything and starting all OVER again then I asked her why? (by this time I had been another 5 min.) she just said "because you got confused on how the voided items look on the screen" (as if that was my fault rather than admitting her mistakes in the 1st place). I told her that it took too long to get our turn, plus the time it took to solve her mistakes. She raised her voice at me and starting arguing!. then she wouldn't even let me use the cash reward, which I told her that would and guess what.. one more cancellation took place!.. (About 15 min taken by this time) and she would be arguing, very rude and never admitting her mistakes caused by her poor performance. I talked to the manager on duty about this, and provided some feedback bc cashiers deal with MONEY and TIME, scanning multiple items twice by mistake is a big deal and at least they should handle those issues professionally (as customers we understand they may occur) rather than starting an argument, is not appropriate. The manager was professional and receptive about this feedback.

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Get Directions Call (915) 771-0004
7001 Gateway Blvd W, El Paso, TX 79925, USA

Opening Hours

  • Monday: 10:00 AM – 8:00 PM
  • Tuesday: 10:00 AM – 8:00 PM
  • Wednesday: 10:00 AM – 8:00 PM
  • Thursday: 10:00 AM – 8:00 PM
  • Friday: 10:00 AM – 8:00 PM
  • Saturday: 9:00 AM – 8:00 PM
  • Sunday: 10:00 AM – 6:00 PM