Puffin Inn of Anchorage

Mary Mason

in the last week •

Very nice hotel. Desk clerk very friendly a d helpful. Recommended several great places to eat that were close by. Best clam chowder across the street. Very clean and spacious. Few minutes from the airport which worked out well for our early flight. We'd definitely stay here again.

Tasha

a week ago •

I would not recommend it. For the price, it's a ripoff. It looks like a by the hour place. If you don't mind a space heater, having to ask for fresh towels daily, nowhere to put your clothes. However, the lobby is beautiful, and the breakfast is decent. The beds are also comfortable.

Judy Hallett

2 weeks ago •

We stayed at Puffin Inn on arrival in Anchorage and one night at the end of our trip. The location and airport shuttle were factors in our stay. I would say this is a Grade B hotel with Grade A prices. The breakfast was average and staff friendly and helpful. The rooms were older, the usb connections did not work. On our last night the room had a hot plate and coffee maker. The cupboard door did not close. The bathroom door would not close properly. We did not consider it a great value to stay here.

Julio F. Ruelas

a week ago •

This is the first hotel that I've ever walked out of in my life and I recommend that nobody else book this hotel either if you value your sanity. First, we showed up at 5 PM on a Friday evening to check into our room. Check-in begins at 3 PM. We were informed that our room was not yet ready. We asked if they had any other rooms available for us as we were tried from traveling. The front desk clerk rudely replied no. While we were waiting 30 minutes in the lobby, we checked the hotel website and they were offering other rooms so that was clearly a lie but whatever. I can overlook that. The part that I really want to stress is that there are two different buildings to this hotel. There's the main building and then there's a second building in the back near an alley. There was a dumpster and a shipping container taking up most of the parking spaces as we pull up. The paint is chipping off the railings as we walk up the stairs. The room we got was something you see out of a Law and Order episode. I am not even joking that this was one of the worst hotel rooms I have ever seen and looks nothing like the pictures on the website. I walked out and did not stay the night. That was a waste of $200. I wouldn't have paid $50 for that room. We immediately left this hotel and booked a much nicer hotel for less money than they were charging for the same night. I recommend that you avoid this hotel and its rude staff.

Monica P.

a month ago •

Breakfast was sufficient, and the room was older yet met our needs. Staff were appropriate. Amber was the best. She was very helpful and kind. At one point, we asked another staff member to connect our call to Amber, and they questioned why and then declined to notify Amber and allow us to speak to her. That, in my opinion, was poor customer service. All in all, our stay here met our needs.