NeighborHealth

Fredy Lopez

6 months ago •

The lack of efficiency and respect of doctors and nurses is incredible. EBNHC is a hospital with a poor and mediocre culture where you see patients in severe pain and doctors making jokes, talking about what they had for lunch and playing solitaire on the computer. Why is it so difficult to prioritize the patient, treat them quickly and send them home so that, if there is time, they can talk, eat and play. In recent years, going to the Emergency Department means spending more than 4 hours in the cold, without good care and listening to the nonsense of the medical staff. EBNHC, represents poor hospitals with poor staff providing poor service.

mariluz bobadilla

6 months ago •

Very bad experience at East boston Neighborhood clinic. I was in a terrible pain and had my appointment last Friday and drive from Dedham to that clinic; let me tell you I was late like 4 minutes!!! Yes 4 minutes and after I paid my copay and registered the nurse told me that she was sorry but the doctor can not see me cause I was late!!! I told her miss I am in a terrible pain and I came all the way from Dedham to this center and you cannot see me!! Wao you need to have no heart to see a people in pain that was charged already for copay and came from far and no be seen by the doctor!!! I am very very frustrated to the point that I do not want to see that clinic anymore; believe I like so much my doctor and his very respectful treatment to patients but other than that this clinic need a deep clean up and better customer service for patients cause they are very heartless with patients. Thank you

E Bo

6 months ago •

I would say that the most inhumane place for patients this place is where front desk and nurses don’t care about how are you feeling at the time of your appointment even if you are late with just 3 to 4 minutes before your appointment; for me this is frustration and this place for sure needs attention at the time of reviewing their policy to patients cause no way we are living in a communist regime in USA.

benjamin flores

3 weeks ago •

very very bad service I arrived with my daughter with a fever and headache at 5 pm 3 hours passed and they did not attend to my daughter because it was not a priority and the lady who attended to me was very respectful, even joking, she told me why I had not taken on the 4th of July when the clinic was not full, I still responded by telling her that she had just felt bad the next day and tried to continue talking too much and I decided it would be better to take her to the children's hospital after having lost almost 4 hours

T F

3 months ago •

Female nurses Talk About The Patients Conditions and laugh about it . I’ve had a Serious Skin Conditon for about 3 years Now , and I Rather Suffer everyday with itch and sores , than to be disrespected and have my buisness out out by some dumb young females . Because I wouldn’t tolerate that .