National Car Rental

Cherise Kam

2 weeks ago •

I enjoy renting from National. They are typically my go to company to rent from even though their rates are more expensive, they make up for it in customer service and car selection. That being said, you may ask, why are they at 4 stars instead of 5? Well, I am used to the pick your own car lots, but the one I went to recently did not have that AND even though i had reserved a premium car they were going to give me a ford focus. If I didn't use them consistently I would not have stood up for myself, but since I do, I politely asked for a different car, which they were very accommodated after some waiting and calls. It would have been a 5 had they done that automatically or told me up front that they didn't have any cars ready at this moment. It would have sucked to pay more for a lesser car, but i am happy that we were able to come to an agreement.

Disney Fan

a year ago •

I was in and out in about 5 mins and I got my free upgrade like I should have. Great service and I was able to pick from 3 different full size cars. Car had only 4,400 miles on it and was pretty clean. The windshield could have been cleaned better as it had a lot of bugs on it still.

Mark Hong

7 months ago •

Excellent service. Not everything can be on track all the time so it is important managers can adapt and provide excellent service. The managers at this location provided exceptional service and followed up with on their promises promptly. I would highly recommend and especially for elite members. You will get better treatment than most National Rental car location.

Debra Harwood

a month ago •

Everyone at National went above and beyond at their Anaheim,CA location. Our family has been through a lot and the team at National made our little staycation special and the short time I had with my family special, even during these challenging times. Thank y’all so much!!

Nik Lance

10 months ago •

Never rented a car before. It was probably one of the best experiences I had. When I called on the phone I was connected with operator and she reserved me a car for free no obligations. Ensured I could take it or leave it with no hidden charges and gave me a great quote. She was also very easy to understand and very professional. (I tried 2 other places and hung up after a couple of minutes. ) Family walked down to rental and met Nick at Anaheim location. Again, very easy and professional. Very nice and made us feel very comfortable with the process. He got us a great car with exactly what I wanted. Over all bill came in cheaper that what Uber would have cost us. We dropped car of at Long Beach airport. Little bit confusing but a worker met us outside and directed us where to drop car off. The whole experience and employees deserve the highest remarks from us.