K&H Pet Products

Joyce Flowers

in the last week •

I purchased the Thermo Outdoor Kitty House & it was easy to assemble. We like the color of the Green & Black Kitty House. Will be glad when Ms. Kitty decides to at least try it. Thinking she will like it once she figures it out.

Jason Hall

3 months ago •

In the Western Isles in Scotland, just got the Kitty Bunkhouse, well constructed and easy to set up and our cats Nala and Simba love it

Lyn M

11 months ago •

Just got our new K&H outdoor pet "cat" house from Walmart. It was easy to assemble, pretty green in color and tested by our indoor cat. The house will go outside for an outdoor cat that I share with a neighbor. As a feral cat, he doesn't like to be in the house but with the cold weather approaching, this house will keep him warn and dry when it snows. My only suggestion would be to have a longer cord as this cord is only 4 feet long. Perhaps you can make an option with a longer cord. Great choice, reasonably priced.

Allison

11 months ago •

The heated water bowls have a short possibly in them and shock my animals. Contacted K&H but they refused to refund me or to allow me to send it back to be checked. Most of my K&H products have been great like the outdoor heating pads and such. I just wanted everyone to be careful and put out another water source if you continue to use these because it almost killed my animals because it would give them a shock (this had been their only water source and they almost died of thirst before I realized no water was being drank from it). It is similar to the volts from an electric fence shock when they would try to drink. My husband checked it and it shocked him when he put his hand in the water; like an electric fence shock as I started earlier. When you stand on plywood it doesn't shock so I'm not sure what this means. Tech support said they didn't know why it would do that. I tried different outlets and without any extension cords and it still done the same thing. When the bowl is on the ground (on the earth's dirt that is) it DOES indeed shock. Very unsettling situation that they refuse to address and do not even ask for me to send them back so they could check them! I bought three of these and one out of the three does this. But how many more could be out there? They obviously don't care because I emailed K&H and spoke with tech support. I thought about this for a while and decided to put this out there for awareness for your babies welfare. I have many cats and dogs on my farm land and I just wanted the public to be aware of this situation. If you continue to use these, then sit the heated water bowls on a large piece of plywood just in case and to put an alternate water source out. God bless.

Ellen F

a year ago •

Thanks from Tennessee for the GREAT customer service! I was hesitant to phone, but encouraged by previous reviews. Rita took my call and lickety-split sent me the needed suction cup + 1 spare - within days! WOW!! I will definitely purchase from this company again.