Jack's Urban Eats
What people are saying
Would give 0 stars if I could. Got the tri tip sandwich and it was terrible. Touch screens to order are very difficult to use and workers move extremely slowly. As for the food itself the sandwich had 3 small pieces of low quality cut tri tip and had almost no flavor. The fries that I ordered were cold, soggy, and clearly frozen. This is not a jacks urban eats, I have one by my actual house and it is amazing. Their menu is completely different and not at all the same atmosphere. Waited about 20 minutes for my sandwich and fries and paid $30
$12 or $13 for this? I understand airport food is expensive, but this isn’t even what was advertised in the menu! I ordered chicken strips and fries, with the menu depicting an image of actual chicken strips and seasoned fries. These are maybe 2-3” long pieces of chicken, you could say they’re more like nuggets. The fries were soggy and tasted like water. Absolutely not worth the money.
Their food looks good, the bbq brisket sandwich tasted good and the Southwest airline stewardess recommended it. The kiosks apparently have frequent malfunctions so it’s best to go up to the pickup counter and order there. The staff are attentive and nice they will get you stuff ready quick if you tell them you’re in a rush...
Came here and the one of the first things I heard was one of the workers boasting to another that they are getting off first at 130 and couldn't wait while the second one had to stay for several more hours. There was no excitement or joy to be here. I ordered a pesto chicken sandwich, which was just ok. It's not an entirely large sandwich and wouldn't really fill someone with a bigger appetite. I also asked the manager if he preferred the tri tip or the pesto chicken and he just said, "I don't know. "
The food was okay. Had the American breakfast. It's just something you can make at home. My biggest complaint is that they had the kiosk now so you dont interact with the employees anymore. The employees cook the food and then yell the order number. Very odd.
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