Etihad Airways Washington Lounge

Sree G

a week ago •

I had an exceptional experience at the Chase Sapphire Lounge at Dulles (IAD). From the moment I checked in, the staff was warm, welcoming, and incredibly professional. The lounge itself is beautifully designed—modern, spacious, and comfortable, with plenty of seating options whether you want to relax, work, or dine. The food selection was truly impressive for an airport lounge. Everything was fresh, flavorful, and clearly made with quality ingredients. The bar was equally outstanding, offering a great mix of cocktails, wines, and non-alcoholic options prepared by knowledgeable bartenders. What really stood out was the overall atmosphere. Even during busier times, the lounge felt calm and well-managed. The restrooms were spotless, Wi-Fi was fast, and all of the small details—charging ports, lighting, service—were thoughtfully taken care of. This is easily one of the best lounges I’ve visited in any airport. Chase has done a fantastic job, and I’ll absolutely be coming back every time I fly through IAD. Highly recommended!

Chie Ramiro

a month ago •

We gained access through the Chase Sapphire Reserve Priority Pass. It’s conveniently located near the escalator from the train to terminal A. Check in was easy. It’s not a big lounge but the ambiance made up for it. There were two sections: one for ready made food and an area by the bar where you can order food. Unfortunately, the food we ordered, scrambled eggs with smoked salmon, came out cold. They probably pre cooked the food. After our server found out, we were immediately asked if there was anything else we wanted. A supervisor came out apologizing for the food and again asked us if there was anything more they can do. That is good customer service. There was a decent selection of pre made food. We added Bailey’s from the bar to our cappuccino - it was perfect. Despite the cold made to order food, I still rated this lounge a 5 star.

Serve Southeast Asia

a month ago •

The best lounge I have been to in quite a long time. Everything is free once you get in and tipping is optional. Free shower, free make-to-ordered food, free portable power bank usage… Service was exceptional with wait-staff even asking if they could go get me anything and bringing me a nice cold glass of water without being asked. It’s quiet and clean. Plenty of working seats as well as comfortable seats overlooking the runway. Deserving of 5 stars for a Priority Pass lounge.

Ben Park

a month ago •

Etihad lounge is probably one of the best lounges in IAD. They have a variety of options for the food - both for make to order and buffet style. The drink selections are outstanding and their signature cocktails never disappoint. Elegant and modern interior design is also a plus.

Austin Brewer

a week ago •

This place deserves way more than 5 stars. I still can't get over the incredible treatment I received at Etihad. I was genuinely blown away. A huge shout-out to Chris for making the whole experience unforgettable.