Dunkin'
What people are saying
I know its an airport dunkin..but just one server?? literally took one hour to order 2 coffees and one sandwich..felt bad for the server who had to take order take money make drink and run to the back to prepare sandwiches
I stood at the counter for 5 minutes while I chose my selections. No big deal, but the employee didn’t even acknowledge my presence. I politely ordered, then I received an eye roll because I interrupted her game she was playing on her phone. I received a second eye roll when I requested a receipt for travel expenses. Not to mention her unprofessional mask she was wearing.
There very quick at times & overall staff is pretty nice.
I ordered at BWI Terminal D via the app. When I arrived at the pick-up location, I was told that they didn't sell the product I ordered (frozen coffee) and that they were unable to refund the cost. I was then directed to call the number listed in the app. When I called, the number only offered the option to check a gift card balance. Selecting anything else resulted in the call being disconnected. I was told by the location staff to try the number again tomorrow. While I understand that this is beyond the control of the on-site staff, someone associated with the location has the means of communicating to DD HQ that they are unable to provide a sizable chunk of the drink menu. If the app menu for the location isn't updated to reflect the on-site menu, this issue will reoccur.
I liked it. Not much distinguishes a DD outlet these days, and the donuts are not like they used to be nor do they have the variety they used to have. On the plus side, the coffee is the same if you like DD coffee, and they now sell a bigger variety of other snacks. DD also does a pretty good job with quality control and consistently, so you do know what to expect and what you'll get. I guess that makes them better than some of the gas station convenience shops, but not as good as some of the other national donut or coffee shops that have stayed true to their original specialty. This store is brand spanking new, clean and we'll run in a great location, so it's an excellent choice if looking for a DD or reliable stop for that coffee and snack for your commute., Recommended.
Photos
Opening Hours
- Monday: 5:00 AM – 4:00 PM
- Tuesday: 5:00 AM – 4:00 PM
- Wednesday: 5:00 AM – 4:00 PM
- Thursday: 5:00 AM – 4:00 PM
- Friday: 5:00 AM – 4:00 PM
- Saturday: 5:00 AM – 4:00 PM
- Sunday: 5:00 AM – 4:00 PM