Dunkin'

Dunkin'

3.9 257 reviews
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What people are saying

Donald Sacca
4 months ago

We can’t fill up the cup, Dunkin? It’s not April fools yet.

Stephen Hall
2 months ago

Today, Mothers Day. Stop in at 11:30 am. I wanted muffins for mothers day. In the case they had only four, they looked dry and stale. Actually, the whole case was disgusting. I asked if they had any other muffins. She went over by the drive up and found a few. I was not thrilled . I bought a couple and home I went. They were not fresh and very stale. I don't get it. Sunday and Mothers Day. Your loss.

Brianna Marx
5 months ago

I have been going to Dunkin for years now, and I get frozen drinks all the time when I go. I have gone to plenty of different Dunkin Donuts, including this one, and I have never been charged for whip cream on a frozen drink that comes with it, up until today. From experience, I typically have to say “no whip cream” if I don’t want it, because it comes on the frozen drinks. Or I usually am asked “would you like that with or without whipped cream”. Once I mentioned them being with whip cream, he put extra charges on there. I asked the guy why I was being charged for whip cream on a drink that I’m already paying for that comes with it, and he said “other Dunkin’s do it they want us to start too.” “It’s their rules.” “You can complain if you want.” Oh, and I will starting with this review, cause let’s be honest, you didn’t want to actually do your job and you were being lazy. There was no one there/ordering prior to me arriving and because a customer actually pulled up to the drive through to make an order, and the order included frozen drinks, you felt the need to disrespectfully charge me more for drinks I’m already paying $4-$5 for. On the receipt next to the added charge, it does not say whipped cream, it says “For local item”, but then again, on the same receipt, there is no charge next to the “whipped cream” additive? Because it comes with it. And I typically don’t complain about charges that seem so minimal, but when I am already paying for it, and you’re playing in my face about it, yes, I am going to “complain”. Cause since when? lol. I guess some people can’t even handle taking orders. I get you might not wanna be there, but that’s really not my, or any other customers, problem. We still have to pay for what we’re ordering whether you want to be there or not.

Emily Sass
a year ago

Has been Horrible lately there is always something wrong with my order. Today i ordered a bagel with cream cheese lightly toasted and I got a bagel with butter but was charged for a bagel with cream cheese and butter.

Rebecca Vadalabene
2 years ago

Normally good experience but today my drink wasn't even filled up. I could tell as soon as I picked it up but I didn't want to be that person. It was a new girl, so please show her this.

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Get Directions Call (518) 220-9293
1003 Troy-Schenectady Rd, Latham, NY 12110, USA

Opening Hours

  • Monday: 5:00 AM – 10:00 PM
  • Tuesday: 5:00 AM – 10:00 PM
  • Wednesday: 5:00 AM – 10:00 PM
  • Thursday: 5:00 AM – 10:00 PM
  • Friday: 5:00 AM – 10:00 PM
  • Saturday: 5:00 AM – 10:00 PM
  • Sunday: 5:00 AM – 10:00 PM