CVS
What people are saying
The new manger is beyond rude. She didn't greet me when I walked in. When I greeted her, the response was hateful and cold. The whole vibe of the store has become uncomfortable. I will be switching to Walgreens. At least they are friendly.
I ordered dark chocolate cashews on line, 10 cans. I received 8 cans dark and 2 cans milk chocolate. I called to see if I could exchange them, Denise said yes as soon as they get more in. They never get more than 2 cans in a week. I have ordered this many before and not had a problem. Someone needs to pay closer attention. I order this many to get free shipping, now I have to drive up there to exchange them.
Great store, close to home! One complaint: When they started doing Covid-19 tests in the drive-thru the cars behind them never have a clue as to what the holdup is. There were 3-4 cars behind me that simply left. Bad idea! After sitting in line forever, I finally drove around and got in another line inside the store.
There is a gentleman here that is beyond rude. They actually fired the one girl that was amazing and kept this Joker! I’m actually so blown away, I’ll go to the bathalto location. You lost an amazing employee that went so far over and above for someone who couldn’t care a less for anyone. Dits on his phone behind the counter.
The CVS in Wood River has great customer service. My favorite person is John who is always going over and beyond the call of duty. Good help is so hard to find these days in our digital age. So, when you find someone who makes everyone feel special you have to give them a "high five" for excellent service. Keep up the good work!
Photos
Opening Hours
- Monday: 8:00 AM – 9:00 PM
- Tuesday: 8:00 AM – 9:00 PM
- Wednesday: 8:00 AM – 9:00 PM
- Thursday: 8:00 AM – 9:00 PM
- Friday: 8:00 AM – 9:00 PM
- Saturday: 8:00 AM – 9:00 PM
- Sunday: 9:00 AM – 9:00 PM