CVS

Cynthia Khan

3 months ago •

The pharmacists are VERY helpful. My father was visiting from out of town and needed prescriptions filled. One pharmacist helped him with his allergy medication and another helped him with his eye medication. I'll definitely plan on going to this CVS for any medication/prescription needs in the future.

Michelle Karlson

3 months ago •

Same issue in the drive thru as others have expressed. I was there before 5 pm with two other cars behind me and the lady shut the curtain while looking at me. She didn’t say anything. I went inside and before anything else I immediately was told they were closed. I said I knew that as I had been in line before 5 pm but I needed a prescription for my sister. One of the employees working there cut me off and said “Last name” a few times in a rude tone. I gave it to her and she told me they didn’t have it. Back and forth with the dr’s office who said they had submitted it two hours prior and that cvs had accepted it. The manager told me that it wasn’t possible to “accept” an order but the dr’s office was insistent that was accurate. While I was there another man came up and they just kept repeating they were closed even though he kept saying he just had a question. This was a very frustrating experience exacerbated by their immediate rudeness. I would not recommend getting anything from here.

Jo Orner

4 months ago •

Only gave CVS one star so I could write a review. CVS Royersford is the worst. I receive automated phone messages only to drive to CVS to learn that my prescriptions either aren't ready or aren't even being processed. The excuse is that the calls are outsourced and the folks in the store aren't accountable for that. Well, last I knew, if a company outsourced any part of their services, the company could not deny accountability for whom or whomever they outsourced to. The young lady behind the window could not or was unwilling to understand my frustration after having repeatedly driven to CVS without being able to pick up my complete prescription(s) despite repeated messages that they were available for pickup. She actually came back at me for driving off when I learned on the last two occasions that my prescriptions hadn't been prepared. I am sure CVS will be happy to lose me as a customer as I will make arrangements to move my prescriptions elsewhere as soon as possible. At CVS Royersford, the customer is not right and no concession is made to treat them respectfully.

Teresa Domurat

a month ago •

The pharmacy crew is rude, i.had someone with a severe attitude problem and they never call and get your medicine when it's on backorder you have to keep.calling them to tell them to do it. They need training in customer service.

Donna Marcus

3 months ago •

I had posted a negative review because of a pharmacist that (I believe)no longer works there. However, I am now rating as five stars because Ryan is an amazing employee and goes out of his way for everyone. He recently helped me with a prescription and I truly appreciate it.