CVS

Carmen Cabassa

2 months ago •

This is an amazing store. Staff are friendly although the pharmacy has been truly rough. The one pharmacist was the worst & was disrespectful to me once & we got into it. She behaved unprofessional & acted like she wanted to fight. Lines were extremely long and I’ve stayed on hold on the phone for over an hour many of times & no one ever answers. Staff just literally moved really slow & acted like they didn’t want to be there & didn’t care to work at a reasonable pace. However, they have improved recently with new staff at the pharmacy & the staff have been so pleasant & have better attitudes. The wait times have decreased & calls are being answered more promptly. I’m glad things have started to get better. Unfortunately, I saw the old pharmacist recently & she didn’t say anything to me. I hope she’s not back or that she got the training that she needs. It is one of the busiest pharmacies, so it takes certain trained staff to hold it down. They are the front line and set the atmosphere for the rest of us.

Deceitful

a year ago •

Contrary to all other reviewers here, my experiences with friends/family have been just fine. But I will agree with them on one thing, prescriptions aren't exactly their strong suit, which is heavily ironic. The inside of this store is neat and tidy, along with easy guides to help you know where things are. The staff that I've come into contact with, were actually fantastic. Overall, I'd give this place a three for those reasons.

Mark Pacek

6 months ago •

By far the worst pharmacy in the area and at this point I'll just have to drive farther to find a better one. Orders aren't ready even when they say they are, they take ages to find it (aren't these organized?), and there's only one person working a register even when the line is 30 people deep. Needs someone new running the show behind the counter.

Elizabeth E

6 months ago •

The manager yelled at the cashier for asking her a simple question regarding the location of my photo order. She ignored my greeting, spoke to the cashier horribly, yelled at him (I saw two people turn around to see what happened) and then stomped off. I wish I had stood up for the cashier in the moment but I was horrified. The cashier was kind, pleasant, and even shared a quick story in our short exchange afterwards. I wish the female manager was not part of the team, who was otherwise wonderful. I contacted corporate as well.

Br3 H

7 months ago •

If I could give 0 or minus I would!!! This pharmacy is horrible. Ive been trying to talk to the pharmacy and I NEVER get an answer via phone. If you go to pharmacy the drive-thru is closed and you’re forced to go in. Once you’re in; the line is soooo long you’re waiting 20 minutes or more to get to the counter. Then you’re waiting another 45 mins to an hour or more for your request. They lose prescriptions or say they “ don’t see it”. RIDICULOUS!!!!!!! They should be ashamed.