CVS

Sean Smirnov

a year ago •

Picked up packages from this store many times before. But today had an extremely underwhelming interraction with their general manager, Perry Tam, about UPS packages pick up. Terrible, facetious attitude, eye-rolling, huffing and puffing, all amplified by some kind of cultural barrier. All in response to the suggestion that if they require the physical ID it needs to be made clear to the customer before coming to the store following the instructions on the UPS slip. There is noting wrong in having UPS at least specify that it's a CVS store, not just an address and that a different policy applies. Especially, when the policy doesn't state that a PHYSICAL ID is required and presented with an electronic version along with the UPS pickup slip. In any case, with this attitude the details don't matter. Will be transferring prescriptions to Walgreens on Meridian and instructing UPS not to forward to them. How one makes it to a general manager position and doesn't learn how to talk to customers is beyond me.

USA1 Semper Fi

8 months ago •

This CVS located at, 210 Border St. (Eastie), they definitely Need more Pharmacists!!! I've observed them @ work, and I've seen how the customers become antsy/& anxious as I myself have experienced the same.. So, there's Only 1 way to resolve this matter, Hire More Pharmacists! I'm sure it will Help.. These Pharmacists are working their fingers to the bone.., So now, and On a different note,, I'm unable to stand up on my own! It's difficult & embarrassing for I've the Need to ask a Person in line to, 'vouche' for me and tell the next customer that,, "The woman sitting on the Chair, " She's next after I'm done!" I don't know why, CVS, Hasn't had any, "Spotters," to see this for themselves." The Pharmacist; "Paige, "Is The Best Pharmacist!" She's Pleasant, even under pressure She shows, Compassion, etc. ~ That's being; 'Professional!'

antonio gamero

a year ago •

If could write a review with zero stars I would. I was loyal to CVS for several years in FL and NY, never had an issue, till I got to this CVS in 210 Border st East Boston. Except a couple employees like a Lady, Vanessa is her name and one other gentleman, the rest of people there are rude and mean to costumer, they are not friendly and they treat you as if you are asking them to give you something for free. The woman in the drop off window, her name is Lennie she is so mean and unfriendly, two of the managers I met are not friendly or helpful at all. That’s why after about 25 years been a CVS costumer I too my medications now to the WALGREENS across the street

Frédérik Loiseau

9 months ago •

Terrible pharmacy. After 5 months of issues getting my prescriptions (processes changed every time I went, prescriptions are never ready, refill policies always different). Staff couldn’t care less and they have made it very clear. After 5 months of whatever this mess is, I moved to another pharmacy. 🤙🏼

Daniela Martinez

a year ago •

Possibly the worst cvs pharmacy in Massachusetts. My mom and I have been calling since yesterday trying to refill her prescription and both had the same lady, super disrespectful and screamed at my mom over the phone "I DONT SPEAK SPANISH". That's when I called to help and she was equally as rude had one word responses to my questions and was so rushed I wasn't even able to process what she had even said. Today when I called I received a different lady and asked if my mom's prescription would be ready to refill and she took her Name and date of birth and as I was going to ask my next question she said "YUP BYE" and hung up the phone. I work in healthcare as well and understand the lack of staffing but it's no excuse to treat you patients and customers the way this cvs pharmacy staff does. People come to you because they need help and if you can't provide that help in a nice way then get a new job.