Courtyard Fort Worth Downtown/Blackstone
What people are saying
The day I got there it was hectic for me but the guy at check in was very patient with me and helpful. I love the rooms very clean and the pool was a plus since my daughter was persistent on going swimming. All front desk employees were amazing though when I needed something. I would definitely return to this location next time I go to fort worth.This location was very convenient as well to other dining areas and also enjoy the corner bakery right next door.
Unfortunately did not have a good experience staying at the Courtyard Marriott in downtown Fort Worth. We received an email noting our check in time was for 10:30a and denoting our check out time as well. Nothing would lead us to assume otherwise until checking in at noon and being told by the front desk that check in was not until 4p. We were able to find another room that was available to be checked into immediately but very disappointed that we could have potentially been told to bring all our luggage back to our car. Than after telling the front desk we had paid to park at another garage and asked if the hotel had one she insinuated to us that the hotel had free parking. Little did we know it was an additional $42 a night and our original parking was cheaper. Very poor communication as she could have very easily informed us it was paid but mislead us to believe it was paid. Neither was this a typical parking garage but you pull into the garage and have to valet park your car. There are elevators for the car that the attending valet puts your car into. If we had wanted valet, we would have used it out front. Again, very very disappointed with our stay so far and will not be staying here again due to the severe lack of miscommunication. La as
I can’t stress how much of help Manolo at the front desk and Wesley at the bar were help at Fort Worth black stone!! My car broke down and they did everything to make sure I was okay and having a good experience. They made my stay easy as ever and I couldn’t appreciate them enough. Very grateful for this experience after my 5th time staying at this hotel. The room never disappoints but now the staff is top tier at a level I didn’t realize. I can’t thank them enough and hope they get the praise they deserve.
We visited Ft Worth a couple of weeks ago and stayed at this hotel. The biggest issue was that there is not a safe in the room! I know, crazy huh? Imagine visiting 6 days to attend a wedding and bringing jewelry for the formal events and having to carry those valuables wherever we went! I don't think I've ever stayed at a hotel that didn't have a safe in the room.
The location was perfect, the parking was great, the valet staff were amazing and the staff at the hotel were friendly. The bed was hard, and my husband and I didn't sleep well. In the middle of my shower, the water was shut off for a leak, so it was very inconvenient since I was getting ready for church. Even with all that, I only took off 1 star, and the only reason I wouldn't stay again was the bed.
Photos
Limited Information
Some details for this place are not available. The information shown is based on what we could gather.
