Chris' Coffee Service

Austin Seibert

2 months ago •

I recently purchased the Lelit Mara X and the Eureka Mignon Zero online from this place and I would like to just say thank you. Mackenzie Halse was helping me through the process and I really appreciate her taking the time out of her busy schedule to talk to me about the machine and help me with the ordering process. Most other companies would not have been that helpful. The customer service is truly top tier from start to finish. Shipping was fast, the boxes were in great shape and I received a note saying the machine was tested before being sent out which I think is awesome. Thanks for everything!

John Silva

a week ago •

In a nutshell, the folks at Chris' Coffee Service absolutely ROCK! I've been getting my espresso parts and accessories from Chris' Coffee Service for as long as I can remember, and the service is always top-notch. They are extremely knowledgeable and always willing to help. I just recently contacted their support about a problem I've been having with my machine and they sent me instructions on how to take the machine apart to fix the issue myself, as well as links to buy any possible replacement parts I might need. I can't say enough good things about these guys!

Angel Garcia

5 months ago •

After four years of daily, multiple cappuccinos, my Silvano Evo started having a problem with steam appearing in the water reservoir. With Tim's support and photos I was able to determine that the problem was a sticky valve requiring a valve replacement. Tim sent me the step by step photo instructions on how to replace it but it was more than my skills could tackle. I sent the machine (NJ>NY) via UPS on a Monday and it was received back that Friday. The repair was very reasonably priced, and the machine came back looking brand new. I'm not one easily impressed but the service experience was outstanding. Tip: save all your shipping boxes from when you purchase your machine!

Yevgeny Nyden

2 months ago •

I've been a client of this shop for quite a few years now and would like to express my sincere gratitude and appreciation for their service, their client oriented attitude, and the great stuff they sell. Special thanks to Tim Catalfamo who has been extremely useful in helping me to fix my coffee machine issues a number of times.

FDK MD

a month ago •

Tim and the rest of the service team are second to none when it comes to knowledge, experience, and excellent customer support. I'm impressed by his immediate responses to my emails, his guidance in helping solve a problem with a malfunctioning espresso machine, and his recommendations all within hours of my initial inquiry. I've been a loyal customer of Chris' Coffee for over 10 years and I'm planning to continue being one for many more years to come!