Charlotte Douglas International Airport
What people are saying
Considered American Airlines second-largest hub in the U.S., it was my first time to Charlotte Douglas International Airport (CLT) last Thursday on my way to South Bend. With 1.8 million square feet, it’s big and bright, centered around a single terminal building as the heart of the airport, connecting travelers to five concourses, A through E, for both domestic and international flights through 114 gates. There's more than a variety of restaurants, stores, bars, and entertainment. From Gate A to Gate E, it was about a 16-minute walk. Despite its bustling nature, the airport maintained a sense of calm and order, with clear signage and helpful staff ensuring a smooth flow of passengers. Unfortunately, throughout the entire airport, seating can be a premium. Overall, it’s a good airport for connecting flights.
This is an amazing airport. Very very busy. They have so many places to eat and even with in the gates areas. It is an American Airline hub. Chairs have wireless charging although at the time it didn’t work. I have never seen that in an airport anywhere in the world. They have seniors volunteering at the airport should you need or get lost. So in summary it is a good place for a layover.
I’ve been through this airport a couple of times. It is a major hub of American Airlines so you could imagine how busy it is with thousands of passengers going through this airport daily. At present, there is a part of the airport that is still under construction/renovation so it’s a bit of a hassle to get from one area to the other. However, there are very good signs that you could follow and there are plenty of local ground staff that are very helpful And giving directions. There are loads of places to eat however, seating is quite difficult as there are loads of passengers passing through as mentioned earlier.
Nice looking airport. It is heavily traveled, yet you have space to move freely walking from one terminal to the next. Do better, Charlotte! By far the the most hateful people we have encountered in our travels. I was surprised by the lack of Southern Hospitality here. Gate seating is poor at best. Extremely limited seating. The majority of passengers were sitting on the floor. A lady feeding her baby as well. There aren't enough seats and tables for those purchasing from the food court. We had to stand to eat. Papa John's worker doesn't acknowledge you are there. She at least took some of our groups' orders. Beaudevin hostess was flat out Hateful. We refused to order. We hadn't received a menu, then she acted worse than the five year old with us. Do not eat here! Burger King got some of our orders. They treated our group better than any of the three.
Charlotte Douglas International Airport has everything you need to be prepared for a nice flight. The retail shops and restaurant options are exceptional. There are many bars, fudge, deli, and coffee shops. There is a shoe shine booth, currency exchange, mother's room, pet room and more. The only flaw I found was in the cleanliness of the restrooms.
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