Bergdale Harley-Davidson

K

a month ago •

This has got to be one of the best HDs we’ve been to. So many bikes and even more merchandise. Huge selection of clothing and items. Full service department and they had deals all over the store. We went in today and they were giving out scratch off cards for deals and services. Staff was super nice and friendly and do not skip out on the back warehouse section past the service department. Biggest selection of clearance items we’ve ever seen. Racks and racks of clothes, furniture, merchandise, parts, and more. We couldn’t believe how cheap some of it was too. Regular basic shirts start around $33 and poker chips run between $4 and $5.50. They had four choices too. We can’t wait to go back when we drive through.

Toni Holder Flanagan

a month ago •

Rude and Asshat service department dude wouldn't help a quick footpeg adjustment for us out of state folks battling weather and wind stating "this is how our mechanics make a living". Too bad, nice store, but gonna spread the word. Had a handful of merch to purchase but nevermind...

Jacob R

2 weeks ago •

I was on my way home to Indiana after a 5000 mile trip over 8 days on my Road Glide when I experienced a rear wheel bearing failure. Fortunately, I was 15 miles from Bergdale and was able to make it there after the most harrowing 15 miles of riding I've experienced. Once there, it was 2 pm, so I prepared to have to call off of work the next day and stay in a hotel awaiting service. John the service advisor immediately agreed with me that I had likely had a bad wheel bearing, moved things around on his schedule and had a mechanic start on my bike immediately. He kept me apprised the entire time, giving me any news they had. Fortunately for me, there was no damage my wheel, they had parts in stock, and were able to complete this job in under two hours and had me back on the way. The Harley dealership network is undoubtedly one of the best selling features that the Motor Company has. The kicker to all this is I had been in a previous dealership earlier in the trip that should have diagnosed this issue and made my trip to Bergdale unnecessary. I'm only grateful that when the failure did happen that I was close to a dealer that had incredibly competent staff and knew how to correct my issue. The friendly service I got from Bergdale's staff and being able to so easily chat with them open and honestly about the service I received took a very stressful situation and made it one that put me at ease. I'm 7 hours from Bergdale, but based on my experience when I look for a new bike, they would be my first call and my experience will be one I'll look back fondly on and be grateful for always. Thank you beyond words to the experienced and quality team at this dealership and kudos to Harley for their commitment to keeping a strong dealership network with high standards in place across the country.

Robert Wingler

6 months ago •

We had the best buying experience with Keith, Mike and the whole team. It was comfortable and easy to go through the whole process. The team is very friendly and you can tell that they are passionate about what they do.

DOOD J

2 years ago •

First time visiting this location, very nice people and LOTS of clothing, decor, kid's, pet items, accessories, etc. Not a lot of bikes to check out but the amount of clothing made up for the lack of bikes in my opinion (I own enough of those already). A good size place with lots to choose from and though the pricing isn't ”bargain” by any means, the coupons help if you use them.