Avis Car Rental

3.2 5457 reviews

Open Now

What people are saying

Sam Rabellino

a month ago •

First of all, the pick up took an hour and I'm a preferred member. I asked several different people where to pick up the car and I was told to wait at a bench to get driven over to where the preferred cars are. It was less than a five minute walk over there... My name also wasn't on the list so I had to go figure that out as well. Definitely a lack of initiative to help customers from the employees. The car was fine, no problems with it. I returned it a little dirty, see the photos that they provided from their report informing me they were charging me an additional $450 fee for cleaning! I contacted them about this absurdly high charge and they said it "will be charged in proportion to the level of cleaning that is needed." This looks like it could be cleaned in maybe 30 minutes with a vacuum and a wipe down. Can someone please explain how that validates $450 worth of cleaning charges? The whole rental cost less than that for 5 days. I've been using Avis for the last few years during work trips and they are usually great. I will not be renting cars from Avis anymore thanks to this location.

Rene Picard

6 months ago •

Qued in line form more than an hour to get to the counter.

Fife the clock

6 months ago •

called customer service Guys name was Angel and basically he told me to take a hike

Brian Ellison

in the last week •

I am a part of the Avis president's club and I got a two category upgrade from an intermediate SUV and I was offered a Chevy. A chevy with a two category upgrade. I don't consider a Chevy two steps above intermediate. I consider a Chevy a low end car. I asked what other options there were for sedans and I was given the option of Toyota Corolla or Camry. Both also low to med-tier cars. This experience has been thoroughly disappointing. The President's club and the two category upgrade means nothing. It is nothing more than a marketing gimmick.