Airport Inn Downtown

Airport Inn Downtown

2.4 143 reviews
Closed

What people are saying

Hunny Gupta
a year ago

Well, here we are again, two seniors on a cross country roadtrip. Pros: Property is well maintained and very clean. Lobby is large, nicely decorated and has a casual seating area to enjoy. Rooms are spacious. Work area is able to accommodate 2 computers at the same time. Many plugs and USB connections. A casual TV chair is also in the room in addition to work station seating. Bed was very comfortable. Bathroom linens were nice and thick/absorbent. Room was quiet. Cons: Property is no where near the interstate for road travelers. In fact it is off "the beaten path" and located at the entrance for the Tucson airport in a group with other hotels. No restaurants are in the vicinity, transportation is needed. Only one elevator was working and from our perception looking at the signage, it looks like one elevator has been out of order for a while. At breakfast, we had the choice of apples, oranges, yoghurt, cereal, cold muffin from the fridge and self made waffles. Meanwhile hot chafing dishes were left empty. Only one juice choice, "we are waiting for our supplies to come in". Would we stay here again? Probably because we are used to driving even though it is not on the interstate. As for the Cons above, we are seasoned travelers and let the water roll off our back. I just wanted to give an honest and complete review

Vanessa Devine
6 years ago

If I could give it no stars I would.. this place is a joke. Terrible neighborhood, terrible management & service. Not only did we not have a remote control for our TV but the channel it was on was in a different language. When i ask mgt about a partial refund they said "We never promised you'd have TV." There's a bunch of suspicious activity & people loitering around. During the day and night, very scary. The inside of the room was nice and clean. Except for the fact that I requested a non-smoking room and it was obvious I got a room that had been smoked in and not just once. DON'T STAY HERE!!!

Joseph D.Savala
6 months ago

It was a good stay, homey, and the rooms were completely clean!

Kristina
7 years ago

This place is terrible, cigarette burns in the sheets and they will not give you new ones! No locks on the door, sewage in the bathtub, holes in the ceiling, damage everywhere!!! The evening staff was aware of the sewage and refused a refund! In the morning apon check out when we complained again he was not surprised about our complaints, then asked why we didn't demand our money back in the evening! He took our number although I'm sure we will not be receiving a call!! This place is beyond a hell hole! Sleeping on the streets is a better option! Trust me!!!

Jamnit Damie
7 years ago

Steer clear. I made a reservation for a non smoking room. When I arrived it reeked of smoke & the furniture had burn marks. The tiles in the bathroom were loose and cracked. The carpeted area was lumpy as if it were water damaged. The walls had large holes in them. The television didn't work. When I called the front desk my call was ignored...by 3 associates who had checked me in just minutes earlier. I demanded a refund immediately & got a room at the econo lodge down the road for just $20 more.

Photos

Photo 1
Photo 2
Photo 3
Photo 4
Photo 5
Get Directions Call (602) 699-8284
2501 E Van Buren St, Phoenix, AZ 85008, USA

Opening Hours

  • Monday: 12:00 – 9:00 AM
  • Tuesday: Closed
  • Wednesday: Closed
  • Thursday: Closed
  • Friday: Closed
  • Saturday: Closed
  • Sunday: 9:00 PM – 12:00 AM