E-Z Rent-A-Car

2 - 5 votes

Near: O'Hare International Airport
Hours:

International Airport, 10255 W Zemke Blvd, Chicago, IL 60666, USA

Ratings

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Reviews for E-Z Rent-A-Car

Vila B
Vila B
4 years ago

Make sure you check your contract before leaving the counter, they charge you an upgrade fee without your knowledge. I didn't even get an upgrade, they still charged me an upgrade fee. If they offered to upgrade a car for you, make sure you look at your bill. When I called to get a refund, they offered 20% discount from the full fee they already charged me.

Kasondra M
Kasondra M
4 years ago

E-Z REnt-A-Car will charge you $15 per day for use of the toll booth pass even if you don't use it! I put the ipass in the glove box and paid the tolls in cash because I didn't want to pay the $15 "convenience fee" to the rental car place. A month later they charged me for every toll that I paid in cash ($10.50) and then added $30 to it in "convenience" fees. BEWARE

Aaron
Aaron
4 years ago

Had a reservation for 9. I was told by the rude front desk woman that there were no cars available, even though I ‘reserved’ one a week ago. She also told me there will be a car returned within 15-20 minutes. It’s now 9:21 and I’m going to make a reservation with Sixt, instead. I will not be making any future reservations with EZ.

Thamara Magadan
Thamara Magadan
4 years ago

They aren't issuing refunds even with a full-on pandemic happening. Good to know you do not care about your customers.

Alex Passini
Alex Passini
4 years ago

Very friendly service, gave me an SUV upgrade. And had the toll option which I’ll need.

E-Z Rent-A-Car Photos

E-Z Rent-A-Car

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