PNC Bank Tweet
Near: Willow Grove NAS
Hours:
9:00 AM – 5:00 PM
1305 N Main St, Warrington, PA 18976, USA
Ratings
-
Google
Reviews for PNC Bank
Pam Bojangles
I got a car loan through a dealership 3 months ago and my credit score is just under 900 so you would think that I would get the best available percentage rate for an auto loan. I was declined twice then got a rate of 7.2% at PNC which is horrible. I intended to transfer the loan to my credit union because they're offering 4+% Auto loan. My first payment slip arrives and gives me the option of paying online or at ANY PNC branch. I went to PNC Warrington for Feb payment and was greeted by two women who were both nice but offered some resistance to taking my payment and wanted me to figure out how to do their video call payment in the foyer. I explained that I was not doing anything other than dropping off a check and leaving. They process the payment for me. I could see one man in the office playing on his computer solitaire game. There were no other employees ore customers present. March I came back to PNC Warrington since my transfer was not yet complete. The woman at the desk took my payment and asked if I would please set up auto pay and not come to the bank. I declined. She took my check and went in the back. The employee man from The office jumped up from his desk and ran after her behind the locked door. He retrieved my check and told me I could not pay my auto loan here anymore. He told me to go figure out the video camera and do it myself. He did not speak in a pleasant tone. I declined. The receptionist offered to show me how to use the video camera. This is the first time that an employee offered to show me how to use that video system instead of figuring it out for myself. I did not wish to be on video camera for personal reasons. I stood back far enough that I was not viewable as the lady back employee process the transaction. The employee on the video camera did not speak good English and did not seem to understand what we were trying to accomplish today. After much back and forth the transaction appeared to be complete. The local employee said she would double-check that the payment posted the next day because she wasn't confident. The local employee did in fact telephone me the next day and confirm that the payment was posted. I'm very glad not to be a PNC customer. There are no tellers windows, you can get no money at this branch, nor make payments. I don't know what these people do all day at work, but I would not be surprised if this Branch were shut down soon. Glad to be done the with them. Could not wait to get out of there! Seriously lacks customer service. Glad i bank elsewhere, at Hatboro Federal Savings where they have actual tellers, managers, and kind staff.
David Ceniviva
Not a real branch, worst service, had no money
Megan Wolf
Some of the negative reviews certainly don’t line up with the wonderful experience we had here! After a fraudulent check was cashed from our account, we headed straight to PNC to close our accounts and open new ones. David was very helpful & knowledgeable, he wasted no time in filing an official report and helping us open new accounts to ensure nothing was further compromised. We had to bring our toddler with us and the other staff members were so sweet with her, offering stickers and lollipops to keep her occupied. We have been PNC customers for 10+ years and wouldn’t bank with anyone else. The Warrington branch will continue to be our go-to for any needs!
Francesca Rato
Courtney helped set me and my fiance up with our first joint checking/savings sccount. She was incredibly professional and kind. Everyone who works here is very nice and will do whatever needs to be done to keep you and your accounts safe and secure.
Laura Meeds
Pretty unwelcoming and bizarre customer service here. The whole staff gives off a vibe that they're already mad before you walk into the door. Lansdale location is much better all around.
More Info
Distance: 3.4 mi
Nearby ATMs
Hours
Monday | 9:00 AM – 5:00 PM |
Tuesday | 9:00 AM – 5:00 PM |
Wednesday | 9:00 AM – 5:00 PM |
Thursday | 9:00 AM – 5:00 PM |
Friday | 9:00 AM – 5:00 PM |
Saturday | Closed |
Sunday | Closed |