Enterprise Rent-A-Car

4.4 - 5 votes

Near: Greenbrier Valley Airport
Hours: 9:00 AM – 12:00 PM

3410 Jefferson St N, Lewisburg, WV 24901, USA

Ratings

  • Google Google
    4.4

Reviews for Enterprise Rent-A-Car

ko2bme101
ko2bme101
2 months ago

I believe her name is Angie. She took time to show me how to operate and feel comfortable/safe with my rental car. She answered all questions, her knowledge was absolutely top notch, personable, kind, quick check in and she is a dedicated employee. She is an outstanding representative of Enterprise to the point I shall only rent a vehicle from Enterprise. I had a hospital emergency health situation and they worked with assisting me. ABSOLUTELY FANTASTIC LOCATION, RENTAL VEHICLE SELECTION, AGENTS, TEAM and I am 100% satisfied. Thank you all so much for everything ♡ Kristina

John Hanna
John Hanna
4 months ago

Excellent service. Friendly staff. Very helpful. Would highly recommend this location. I had a reservation once for 5 pm on a Friday and was running late. I called and let them know I would be there right at 5. They stayed and waited on me and got me my rental. Couldn't ask for better service.👍👍

Jennifer Ward
Jennifer Ward
2 months ago

Got a vehicle from enterprise, i didnt do the walk around with the guy cause i was inside finishing paperwork, brought vehicle back and as we were doing walk around, he saw a crack spot on windshield by the roof, i never said anything cause i figured they knew, now they are claiming they didnt know about it, i said well it was there when i got it

Megan Howard
Megan Howard
a year ago

I have never had an experience so bad that I found it necessary to write a review, but every employee at this location seemed mostly clueless to any and everything. Our insurance covered 45 days of a car, we were told they didn’t have any cars on the Thursday it happened, I called back Friday to see if we could get a suv. To begin with they acted like it was impossible because the insurance didn’t cover it, it was only after 3 phone calls we found out for $6 a day we could in fact get a suv until they had cars and made that appointment for noon Monday. When on the way to pick up the suv I was told they no longer had any and that there were 23 people in front of us on Monday and may not get anything then. I talked to one lady who seemed to be helpful but also didn’t seem to know where any of their cars were or when they may be returned, she kept saying they “may get some from the shop” but couldn’t say when to be there or make arrangements. These are things you need to know if your transport is already compromised due to an accident and car in the shop. A man whom I had met the day before but failed to tell me anything I needed or when was a good time to come was the real reason this review was typed. I have NEVER dealt with a more condescending know it all that in fact knew nothing. With that being said the Beckley, WV enterprise had amazing customer service and did everything completely different than the lewisburg location. They were able to tell us what they had available and have all the necessary information prior to arrival, super courteous and good customer service, thanks Dalton.

Jae Spence
Jae Spence
2 years ago

My mother had to go to a funeral in Missouri. She reserved a car online, tried to pick it up 2 days later, they had no cars on the lot. They guaranteed they would have a car the next day by 8am. She went back and they still had no cars available. She waited 3 days and they never found her a car. They then proceeded to tell her she'd have to drive to Princeton if she wanted a car(no discount or anything offered for her having to do all the work). All while their website stated they have cars available and they were still taking reservations. Alamo clearly put on their website that no cars were available for rent, but Enterprise kept taking reservations. They left her dangling for 3 days with guarantees and nonsense. Some upfront honesty would've been appreciated.

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car

More Info

Distance: 4.3 mi

Nearby Car & Truck Rental

National Car Rental

Alamo Rent A Car

Hertz

Hertz

Enterprise Rent-A-Car

Hours
Monday 8:00 AM – 5:30 PM
Tuesday 8:00 AM – 5:30 PM
Wednesday 8:00 AM – 5:30 PM
Thursday 8:00 AM – 5:30 PM
Friday 8:00 AM – 5:30 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed