El Pollo Loco Tweet

4 - 5 votes

Near: Lake Havasu City Airport
Hours: 9:30 AM – 11:00 PM

282 N Lake Havasu Ave, Lake Havasu City, AZ 86403, USA

Ratings

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Reviews for El Pollo Loco

Erik Enriquez

3 months ago

Not worth it… Burrito was $12 bucks.. and just like the chips and guac I also got, it was bland and left a lot to be desired. Customer service seemed to be par for that course with minimal communication and even less courtesy.. If you drive anything bigger than a half-ton, you won’t fit in the drive thru… and im sure either the wall surrounding the drive thru or the metal bars protecting the building can attest to that…. Honestly one of the worst designed layouts for a fast food joint. Save your time, money and potential car damage for another place…

Timothy Paynter

3 months ago

Staff was obviously bored and not welcoming. Food is excellent! Order ready pretty quickly. The salsas are good but could be more spicy. They are eternally out of green salsa in the condiment bar if you walk in. Tons of parking. Low clearance so know your vehicle height.

Gloria

3 weeks ago

Ordered online and went in to pick up meal and get extra sauces. No lids were available. The associate gave one person 1 lid and basically said to busy to put the lids out there. Order stated would be ready at 5:54pm and male associate stated working on it. At 6:20pm went back up to the counter and he was helping other people who ordered online. I told him my online order stated completed at 6pm. So then he smarted off and went around the corner and prepared my meal. Very disappointing experience. Poor customer service.

Andrea Fuller

2 months ago

I've been here a couple of times and each time it's been great! The chicken is not dry and the portions are spot on. The staff is pleasant and efficient. I would definitely recommend this place over taco bell.

Kaelin Slape

a month ago

Fresh healthy alternative for fast food. I was pleasantly surprised with my last visit. They were completely out of my favorite green salsa at the salsa bar though. :(

El Pollo Loco