Sheetz

3.5 - 5 votes

Near: Hagerstown Regional Airport (Richard A. Henson Field)
Hours: Open 24 hours

18717 Longmeadow Rd, Hagerstown, MD 21742, USA

Ratings

  • Google Google
    3.5

Reviews for Sheetz

Irene Florio
Irene Florio
2 months ago

waited at least 30 mins to get food in the drive thru. there were only 3 cars in front of us. the employee had no idea which order was ours, we told her what we got, then waited another 10 mins as if nothing had been made? i’m not sure the reason but i just thought to look up reviews and wow. i didn't realize they were known for it. these people got attitudes and they’re miserable 😅 (i also live close to this sheetz so this happens way more than once or twice) can’t wait for the new one on dual highway to open.

Jess
Jess
4 months ago

What an absolute NIGHTMARE of an experience! This sheetz used to be so good, one of my favorites, but it has quickly gone down hill. They need a full staff redo! Just went into this establishment and had to wait for over 5 minutes for someone to come to the register. I was bringing in two drinks that I got from the drive thru that were terrible. I politely asked if they could remake them. The girl snatched the drinks and said, “Sure it’s not like I don’t have 40 other drinks to make.” When I told her she could just refund me she said she was stressed. Then another employee said they couldn’t refund me. Why, I don’t know. The girl then goes to start making drinks and she’s dropping stuff on the floor that she’s using. We asked for the manager several times and it took them another 10 minutes to get her to come to the front. She comes and apologizes but also says she can’t refund us. Why???? So she gives us drink coupons instead. My husband is explaining to her what’s going on and the employee in question yells out I don’t care. In front of the manager who says nothing but I get stressed too. Every single employee in that place had an attitude. And the leadership is failing horribly. Went across town to the one by valley mall and had a much better experience.

Aaron Litten
Aaron Litten
a year ago

Edit1: zero parking spaces for over 10 minutes, awful location redesign and Sheetz should be ashamed for such poor planning. There was more parking spots to use but the gas refueling truck blocked a bunch of them. I had to block gas pumps just to wait for a parking spot which is embarrassing. Review 1: Too few parking spots with the new design, not enough gas pumps either. Expect to spend longer than you need to here. Food is usually consistent but they sometimes forget the extra toppings that you have to pay extra for.

Cindy Catlett
Cindy Catlett
2 months ago

Sheetz is a great place to stop for gas, food, and drinks. Every time I get caught out longer than I thought, Sheetz saves the day with soda, coffee, hot dogs, a pretzel, or chicken. 24/7

Chad Allen
Chad Allen
3 weeks ago

I am disappointed with the changes made to the Sheetz location after the recent rebuild. The new design of the parking lot is highly inconvenient, and the store layout is confusing and inefficient. It appears that the primary focus was on converting Sheetz into a take-out restaurant with a drive-thru, rather than enhancing the customer experience. For example, the coffee station now offers sugar packets instead of a sugar dispenser, and flavored half-and-half bottles instead of a half-and-half machine, which complicates the process for customers. I only visit this location when absolutely necessary, such as for fuel, due to these inconveniences. On a recent visit, I was unable to find regular half-and-half for my coffee. Additionally, I used to frequent this store and had positive interactions with the staff. However, after the rebuild, many of the familiar employees were no longer there. I was informed by an employee that the management used the rebuild as an opportunity to replace staff members they did not favor. I recommend avoiding this location if possible and instead visiting the Sheetz on Eastern Blvd.

Sheetz

More Info

Distance: 2.9 mi

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Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours