CVS Tweet
Near: Hartford-Brainard Airport
Hours:
8:00 AM – 10:00 PM
16 Main St, East Hartford, CT 06118, USA
Ratings
-
Google
2.7
Reviews for CVS
Alix
This review is for management considering I was yelled at on the phone that I would not be receiving a call from them for 3 months from now. I placed an order through Caremark for my medication days in advance. It was not until I was almost completely out that I called to see what was taking so long. They were out of stock, however assured me it would be in by noon today. When I called, the woman, Christine, became extremely condescending and laughed at me. She told me I would not be getting the medication today, and laughed that this was not the answer I wanted, as if the medication is a choice. She repeatedly told me my medically necessary medication was not her problem, and that she would not be helping. This was the most unprofessional interaction I have ever had, all because I asked to speak to another person to figure out my medication. This felt like she was having an ego issue. If this is the case, find a new job. This is beyond unacceptable. You are in this field to help people, and for patient care, not to put them down.
Taylor D
Most pathetic pharmacy I've ever encountered in my life. I have to have hypoallergenic formula ordered each month, paid for through my insurance... this cvs just outright refuses to order it for me. They come up with some excuse and then just refuse. They're supposed to AUTOMATICALLY do this. They never do, I never have formula, and end up having to pay ridiculous amounts out of pocket. Every time I have to pretty much beg them to help me. I'm going to look into getting a lawyer and filing pharmacy negligence claim.. This seems like malpractice. I'm done.
Akelia Thompson
This CVS is horrible. The drive thru staff is rude . They never have any answers. It’s like they put all the new staff at the drive thru.
Megan Wells
The pharmacy is a joke. It used to be top notch. 90% of the women that work there are rude as hell, and should probably find a different field to work in. They do not listen, they do not help. They brushed my wife’s prescription off and said it was requested to be transferred to a new pharmacy which was not the case. They did that, all because they can’t comprehend what a goodRX is after we’ve explained it 3 times to 2 different people. We have been using this pharmacy for years, but that is changing as of today. Get it together CVS. Absolutely ridiculous to be toying with peoples medications because you don’t know how to do your job.
Richard Hinckley
Pharmacy staff is always helpful and kind. Even with it ALWAYS being super busy!
CVS Photos
More Info
Distance: 6.2 mi
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Hours
| Monday | 8:00 AM – 10:00 PM |
| Tuesday | 8:00 AM – 10:00 PM |
| Wednesday | 8:00 AM – 10:00 PM |
| Thursday | 8:00 AM – 10:00 PM |
| Friday | 8:00 AM – 10:00 PM |
| Saturday | 8:00 AM – 10:00 PM |
| Sunday | 8:00 AM – 10:00 PM |