Thrifty Car Rental Tweet

2.8 - 5 votes

Near: Killeen-Fort Hood Regional Airport / Robert Gray Army Airfield
Hours: 7:00 AM – 12:00 AM

AP, 3819 Presidential Blvd, Austin, TX 78719, USA

Ratings

• Google
  
  2.8

Reviews for Thrifty Car Rental

Jose Quinones

2 weeks ago

I will always rent from Thrifty as long as I live. I had a rental in Texas during one of my vacations and I had rented from another rental company. I had an issue with over off my credit cards and they wouldn't run it again. I went over to thrifty and they treated me really well w/o a reservation. Every trip back to Texas I have rented from Thrifty and they have been very flexible with all my changes.

Stephen Dunant

3 months ago

Arrived April 12, 2024, 8 PM and greeted by a long line at the shared Thrifty/Dollar counter. At least 10 people ahead of us and 20 behind some minutes later. One rep at the counter. After an hour wait with no news I approached the counter to inquire. Overbooked and zero cars available. Was informed they were open until 1 AM and we were to wait. An option was offered. Return at 7 AM next day and there will be "plenty" of cars. We waited until 10 PM. The line advanced through attrition, not because customers were getting cars. No rep came to talk to customers in line to apologize and explain the situation. We left. We took a taxi to the hotel at our expense, returned the next day at 7 AM at our expense and voilà! A car. We were offered a phone number with a vague promise of a voucher. Thrifty, please spare us your standard response to this review. We'd like our cab fare refunded please.

Lea Rohr

a month ago

Zero stars. This company is a scam and no one will answer the phone. Made a reservation on Expedia and at counter tripled the price and put us in a hard situation we needed the car and they new it. Update : the response below is automated. If they actually cared the reviews on Google wouldn’t be so horrible. They won’t answer the phone, because they know they are a scam. They won’t forward it to a manager otherwise service would have improved. Just mouth service to a dishonest and corrupt Thrifty location. I would suggest a phone call quickly I’m not going to stop here

Dana

3 months ago

I gave this company a one because there was no option for zero. There are 5 rental car companies here and Thrifty is the only one with a HUGE line that is barely moving. One person at the counter for a while & now finally 2. Others in our group got their cars from Avis & Enterprise and left about 45 minutes ago, while we are STILL here after waiting about an hour and half with 6 people still ahead of us. I guess you get what you pay for, but the extra $100 would have been well worth avoiding this company. One in our group is unable to cancel because they went through Travelocity or we would have left like many others in line with us have done. (At least that moved us up!) This is my first google review & wanted to try to help others avoid a headache if possible!

Amy H

a year ago

Absolutely filthy interior. Was going to head back to the rental desk to see about getting it cleaned but thought to look inside the Thrifty cars next to mine. They also were filthy. So I didn’t bother because that let me know that my filthy care wasn’t an oversight. Food and what I’m guessing was a coke spilled on the dashboard and down the side of my door. Food crumbs in the center panel. Not vacuumed. I wiped everything off with napkins and the water I had with me (but took photos just in case, although they don’t fully capture how dirty it all was). I visit ATX regularly and will not use Thrifty again. Really awful experience.

Thrifty Car Rental