CVS Pharmacy

2.4 - 5 votes

Near: Front Royal-Warren County Airport
Hours: 10:00 AM – 1:30 PM, 2:00 – 6:00 PM

10 Crooked Run Plaza, Front Royal, VA 22630, USA

Ratings

  • Google Google
    2.4

Reviews for CVS Pharmacy

peggy higgs
peggy higgs
a year ago

I've been using this pharmacy for many years but no more. I had my husband pick up a prescription for me and he was given 2 that I no longer use. I had called twice in 2 months to let them know to cancel this script and also told them in person. I was told it would be taken out of the system. Unknown to my husband they were given to him. I called CVS immediately and was told they wouldn't take it back. It was still stapled shut and was only 1/2 hr after he picked it up. We are out $75 and can't do anything about it. I will never go back.

Diane Szydlik
Diane Szydlik
a year ago

Like everyone else on this page, I would rate this place as a 0. Never in my life have I been treated so disrespectfully by a pharmacist! I have been a chronic pain patient for over 10 years, same doctor, same strict pain management plan which includes 4 bilateral nerve blocks a year. The assistant who answered the phone told me that my script was on back order. I explained that my doctor called it in a week earlier. The pharmacist, Wardah Naeem got on the phone and said “you live out of state! I can’t fill anything.” I explained that I’m visiting my sister for the holiday and I’ve had the prescription filled here previously when visiting. My schedule is every 30 days. Very rudely she said “Diane, I have NOTHING for you.” I knew she was lying. So, I called my doctor’s office who confirmed that my script was sent on March 29th. They apologized for the way I was treated and made a call to the pharmacy. It sounded like they were spoken to in the same manner. I eventually received my prescription after being told the vault couldn’t be opened for 45 minutes. I waited. I will be contacting CVS headquarters. I’ve never been told anything about a vault in other CVS pharmacies. I noticed that “first fill” was written on my bag. Inaccurate again. I will never return to this pharmacy, or any other CVS pharmacy. Chronic pain patients are NOT criminals and deserve to be treated with human decency and respect. Ms Wardah, What if you lived with unrelenting chronic pain that couldn’t be fixed? Every day a struggle...Or what if it was your mother? Your child? Would you want a stranger to treat them so terribly? You are in the wrong profession. You took an oath to do no harm, of being just…. I know them all. You didn’t abide by any of them.

Beth M
Beth M
a year ago

I went in to pick up my disabled client's meds, which we were informed were delivered to CVS the day before. The lady at the register said none of her meds were here. I expressed my confusion and asked her to double check. She just glanced at her computer and said Nope. So I had to go back outside, bring my disabled client in with me, who showed her the message she received before the clerk bothered checking behind her to get her the meds (3 of them). 30 minutes of our time wasted because your clerk can't be bothered with a 30 second check to trust that I'm not lying.

Lyndsie Anderson
Lyndsie Anderson
2 years ago

I didn’t have an option to leave zero stars. My doctor had a prescription for pain meds called in ahead of surgery. I picked them up Wednesday night, and took home and put in my dresser drawer, package still stapled. Last night before I went to bed, I had my husband bring me my package, still stapled. Opened the package, then the pill container, and of the 30 prescribed, only 24 were in the container. Called the location this morning, and they called back after the did a count on their inventory. Their inventory is supposedly correct. This doesn’t necessarily mean whoever filled the prescription didn’t pocket the 6 I am missing. Pharmacist didn’t really sound to sorry about my prescription being short, and made me feel like “sorry for your bad luck”. Upsetting that not only do I have to be in pain, I have to now worry about what if I’m still in pain in a few days because someone robbed me a day and a half of pain medication.

Angela Maness
Angela Maness
a year ago

DO NOT GO HERE!!! One of the most horrible experiences I have ever had in a pharmacy, the pharmacist that was working today Amelie was rude and disrespectful. They took hours of my time and had me go to the back of the line when they finally filled my prescription…what a farce. Awful customer service and terrible bedside manner. RUDE

CVS Pharmacy Photos

CVS Pharmacy

More Info

Distance: 8.8 mi

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Hours
Monday 9:00 AM – 1:30 PM, 2:00 – 7:00 PM
Tuesday 9:00 AM – 1:30 PM, 2:00 – 7:00 PM
Wednesday 9:00 AM – 1:30 PM, 2:00 – 7:00 PM
Thursday 9:00 AM – 1:30 PM, 2:00 – 7:00 PM
Friday 9:00 AM – 1:30 PM, 2:00 – 7:00 PM
Saturday 10:00 AM – 1:30 PM, 2:00 – 6:00 PM
Sunday 10:00 AM – 1:30 PM, 2:00 – 6:00 PM