Hertz Car Rental Tweet

3.8 - 5 votes

Near: Dalton Municipal Airport
Hours: 8:00 AM – 6:00 PM

101 W Walnut Ave, Dalton, GA 30720, USA

Ratings

• Google
  
  3.8

Reviews for Hertz Car Rental

M H

6 months ago

I would like to say, I don’t typically write reviews but just happen to be googling the time they open and saw these horrible reviews. Which is sad! Everyone has had a few bad experiences in life. I’m not sure why people don’t understand we are all human. Instead of making a bad review, why not go try to resolve the issue?! Bad reviews affect people livelihood. We are human beings, I’m sure you all with the bad reviews are not perfect in your professions. None of us are. My very first experience with them when I moved to the area was a very pleasant one. In fact, I won’t go anywhere else. Yes, there were times when things weren’t right but I addressed it and they were very helpful in finding a resolution. So thank you all for the hard work you do! I am a Presidential Gold Member So I’ve rented from many places & though this is a smaller location. It’s by far the best Hertz I’ve experienced! Keep up the excellent customer service⭐️⭐️⭐️⭐️⭐️ God Bless Mike, Cody, Angelique and all the great staff I have encountered when there.....

Michael Parham

7 months ago

Not familiar with policies/conditions relating to ARI or other fleet companies handling rentals for company employees. I understand this is Dalton, Ga. But Hertz is a fairly large company that I'm sure gets clued in via emails. Other locations knew exactly what I was talking about.

Nathen Killian

a month ago

Robbed me of my 200 dollar deposit. Then after bringing the car back in checking my bank to see if the deposit had came back and all of a sudden they charged my account the price of the 3 week rental a week after we brought the car back... Keep in mind they had charged me every week when I renewed my rental then charged me the entire amount a week after bringing it back. My account is now 544 dollars in the negative :(

Gilberto Perez

6 months ago

Be careful, because they will scam you with the insurance. Most full coverage insurances cover you while you are in a rental, but Hertz tells you that isn't the case and if you want to be covered in case of any damage you need to buy their insurance. I got robbed of almost $300 dollars due to false information and when I called, they just said there was nothing that could be done to reimburse my money.

Clayton Smith

2 weeks ago

Office was moved to Chattanooga.

Hertz Car Rental