McDonald's Tweet

3.5 - 5 votes

Near: Cotulla-La Salle County Airport
Hours: 7:00 AM – 11:00 PM

719 IH 35, Cotulla, TX 78014, USA

Ratings

• Google
  
  3.5

Reviews for McDonald's

Janet Pescador

5 months ago

Completed mobile order at 3:30 pm and visited this location at 3:36 pm. Drive through was never attended to and I decided to walk into the restaurant. My mobile order took an additional 20-30 minutes for pick up (1 burger) but what really bothered me as a customer with a disability was to see how unsafe and disregarded this restaurant is. Please see fotos below! In addition none of the employees were wearing their headsets to attend to drive through customers. This is unacceptable!!!! Due to this review I was able to make some changes to the store like replacing the locked entrance door and better upkeep of the restaurant. Thank you McDonald’s because that particular weekend was Mexico’s Black Friday and I was not going to allow tourists to our country and get this kind of service.

S

a month ago

*update* I tried picking up in the lobby to see if it was quicker. It has been over an hour, the staff are overwhelmed and under trained they are running around but aren't progressing with what needs to be done, and it's a mess in here very dirty Ordered an online order from the time we ordered it to the time we got the food it was over a hour keep in mind we were waiting there for around 40 minutes, my husband went inside they said they know nothing about the order then they said oh yeah there it is then we waited another 20 minutes (no one in drive through) he went in to check again. They then try and give him the $4 oatmeal in a packet and said here you cook it, my husband said no you are supposed to, they then put boiling water in it but didn't give us the fruit or raisins with it. Then in the bacon egg and cheese biscuit they only put bacon in it with nothing else. On a different day their app wasn't working it was 8:30pm showing breakfast food only to order but they refused to give the pick up discounts because we had to do drive through because their app wasn't working. Other times for pick up it has taken 30 minutes and we go when it is not busy. They need a new manager!

Texas Reaper

a month ago

Just bought two sausage egg and cheese which both are completely undercooked… The eggs melted out of the sand which. Absolutely disgusting!!! They also forgot to give the extra hash brown. DO NOT GO TO THIS MCCDONALDS! They should all be fired for even serving something like this!

Casey McKinney

a week ago

Worst McDonalds ive ever been too sat in line 30 min. for 2 sausage biscuits, checked order driving away. One biscuit, and the other a biscuit with egg, cheese and small sliver of bacon. Not even close too what i ordered. Poorly supervised location

Mayo 210

4 months ago

Very Bad service!! Waited over 5 min in drive thru we never got a welcome or can you please give us a minute something !! Pull up to window and still don’t acknowledge us manager walks to window texting on her phone and gets a drink and walks back to the back !! One guy walks up and says you didn’t order and when I tell him you never took our order he complains about being short staffed and says my manager is going to send you back around!!! Really!!!! They had 3 cars in-line !! Come next door to the sonic they took order a soon as we drove up !!!

McDonald's