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4.1 - 5 votes

Near: Casa Grande Municipal Airport
Hours: Open 24 hours

1627 N Pinal Ave, Casa Grande, AZ 85122, USA

Ratings

• Google
  
  4.1

Reviews for QuikTrip

Thatone Guy

2 months ago

My recent visit to the QT (QuikTrip) was a refreshing experience, thanks to their outstanding customer service. From the moment I walked in, I was greeted warmly by the staff, who displayed genuine friendliness and enthusiasm. It was clear that they take pride in their work and strive to create a welcoming environment for every customer. The store itself was impeccably clean and well-organized. The shelves were neatly stocked, and the aisles were free of clutter, making it easy to find exactly what I needed. The variety of products available was impressive, ranging from fresh food options to a wide selection of beverages and snacks. One standout moment was when I had a question about one of the products. The employee I asked was not only knowledgeable but also went out of their way to ensure I had all the information I needed. Their helpful attitude made a significant difference and enhanced my overall shopping experience. The checkout process was quick and efficient, with the cashier offering a friendly smile and a pleasant conversation. It’s clear that QT emphasizes customer satisfaction, and it shows in every interaction. Overall, my visit to QT was a delightful experience. The excellent customer service, clean store, and well-stocked shelves make it a top choice for convenience shopping. I look forward to returning.

Dyan McNeely

5 months ago

This location has the absolute best staff ever! Lynette, Marco, Danny, Tiera, Pablo, and Jacob are all very friendly and helpful! Each one of them has a smile on their face whenever you go in.

j r

5 years ago

Horrible customer service. On 9/1 I ordered a build your own sandwich through the app. This order cost me about $8-9. When I arrived in store my sandwich was on the counter behind the checkout instead of in the warmer. When I called corporate to ask how to give feedback within the app, they noted the issue then. The gentleman I spoke with said he would mail me a coupon for "a free item of equal or lesser value". The coupon recieved is shown below. Today I ordered a $7.99 xlg pizza. I added extra pepperoni for $1 more. Got some cheese sauce. Purchased 2 20oz drinks and 3 kids drinks. When the cashier tried to scan my order he said it was not valid on the xlg pizza. He called over who I presume to be the store manager, who was in store at the time of the intial order I called about as well. As I tried to explain the story she gave me a half smile and said "I am already aware of this. These calls come straight to me. It was supposed to be fore the same item you ordered, but I will take it off." I told thats okay to just leave it on I will pay, but thats not what the gentleman at corporate nor what the coupon stated. She spoke over me to the cashier and told him to take off the amount. That she would put all of this in her response over the situation. I told her in that response she needed to include that neither corporate nor the coupon stated the same item. Also... Their is a glitch in the app. It says 1 sauce free but I saw charged for all 3. Its only $.49 but after improper food handling procedures and HORRIBLE customer service (from the assumed store manager herself), its just insult to injury. From now on I will simply order my food at a QT kitchen close to work. Eating food in my car is better than their customer service and the potential of food poisoning! Disclaimer: I have altered the coupon scan code and numerical code to prevent fraudulent use.

A Z

a year ago

There was plenty of pumps, and it's a pretty big-sized QT station. Although it was close to the evening on a weekend, it still was pretty busy and crowded with cars. The store inside was the same- lot of people bustling. The general aura of the place was a bit rough on the edges. The snack selection though was great and the Takis I got were on point! The best bag I had with plenty of seasoning. Checkout was quick and easy.

DAN REINHART

8 months ago

Overpriced. Gas and merchandise. The only inexpensive item is fountain drinks. Gas is anywhere from 80 cents to 1.50 above everyone else. QT is 1st to raise prices and last to lower them. Stations are generally clean.

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