Super 8 by Wyndham West Springfield/Route 5 Tweet

2.9 - 5 votes

Near: Westfield-Barnes Regional Airport
Hours: Open 24 hours

1500 Riverdale St, West Springfield, MA 01089, USA

Ratings

• Google
  
  2.9

Reviews for Super 8 by Wyndham West Springfield/Route 5

Katlyn Houlihan

11 months ago

I didn’t have high expectations based if the price but I wasn’t looking for anything fancy as my family and I were going to be spending most of the days at 6flags. Pulling into the parking lot I knew I was in for a treat. There were crack heads in the parking lot and broken down cars. The coffee maker in my room was filled with mold and when I brought this to the front desks attention he simply said would you like another one? All the screens were busted off the windows. The blankets had burn holes. And there was dirt in the corners of the room. The bed was comfortable. The inside of the bathroom door near the handle was all broken like someone was trying to bust it in/out. I had to put a chair in front of the door just to feel comfortable to sleep at night.

Jane Quigley

a year ago

I did not want to give this location any stars, but it wouldn't let me post. I just left there this morning after an overnight stay. It is disgusting. Despite large signs threatening fines for smoking in the room, the coverlet on the bed had numerous burn holes and stains of unknown origin. I was checking for bed bugs & the mattress pad had what looked like grease stains. The bathroom floor had dirt crusted in the corners and there was some sort of a scary stain on the toilet lid. The glass frame of the mirror had a large chunk out of it. In other words it was basically a dump. Not a comfortable, clean room. My next note is to the parent company, Wyndham, shame on you for accepting this level of filth at your properties.

Maggie

a year ago

Omg do not stay here unless you are desperate! This place smells like pot and cigarettes. The carpets are very dirty. Everything is dusty. They have NO ELEVATOR! They have no extra pillows and don’t give you many to begin with. The blanket was wet when I entered the bed. There are holes in the walls. Did I mention the smell. Dirty smelly and gross sums it up.

Damon Wei

a year ago

The check in experience was poor, primarily because of the front desk attendant who was curt bordering on rude. The room it self was ok, the bed was comfortable enough but the bathroom was old and dirty, with hair (not ours) visible on the toilet base. There was also mildew in the shower/tub area.

Varnathin

a year ago

Honestly, we had to reserve rooms here because an AirBnB canceled on us. Let me tell ya, if you're in a similar situation, keep looking elsewhere. My expectations for a Super 8 are never high, but good Christ did they break through those at Mach 5. - Our buddy's room had black mold on the ceiling - Of our 3 rooms, 1 had a microwave - Despite being in non-smoking rooms, every single blanket and sheet looked like Swiss cheese from burn marks - The trashcans are those tiny little bins you put in the bathroom, and the liners are thin enough that they tear under any friction. They weren't even big enough for the can, almost like they used a Walmart produce bag. - The neighbors were so audible we could hear some... pretty intense arguments. We even heard when they tried whisper-shouting. Zero privacy. - They advertise continental breakfast - that was a lie - The emergency lights in the hallway were always on, for some reason? - EVERYTHING was nicotine yellow. EVERYTHING. - There was all sorts of random furniture just scattered about the place. The hall, the lobby, didn't care, it went there. (Why podiums??) - Your view out the windows is either a dilapidated parking lot and abandoned buildings, or a wall. - Our buddy heard a couple getting intimate while he was OUTSIDE the building to vape. How? Where's the insulation? - The wallpaper was peeling off of basically every wall - Our tub's anti-slip mat had mold all around the edges of it - Our toilet was cracked - Our drain was cracked - Every wall fixture had some damage to them - The carpet had several red stains - One of our chairs had brown stains (I hope to GOD it was coffee) Like... Good Lord, man. I don't know if Rooms 107, 109 and 110 were just their worst, but those were the rooms. I regret not taking pictures of the place, because as soon as we get home we're taking the hottest showers of our lives. If you HAVE to stay here - if you have absolutely no other choice - check every seam in your beds for bedbugs. We didn't find any, but I wouldn't put it past this place to just ignore them. Bright side, no bedbugs, the A/C kinda works, and the wifi functioned. Make this an absolute last resort, and try not stay here for longer than you have to.

Super 8 by Wyndham West Springfield/Route 5