Chipotle Mexican Grill Tweet

3.9 - 5 votes

Near: Watertown International Airport
Hours: 10:45 AM – 10:00 PM

1290 Arsenal St, Watertown, NY 13601, USA

Ratings

• Google
  
  3.9

Reviews for Chipotle Mexican Grill

Melissa Williams

4 months ago

I have been waiting for over an hour with 22 people in line ahead of me. Only 1 person serving food. Other employees doing nothing—putting on gloves and never doing anything with the gloves on. Other employees are emoting trash bins that are not half full. Other times I have been here and the grill is down, the card machine is down, or the portions are very small. I do believe this will be my last visit.

Abir Mahmud

a week ago

I went for a trip to upstate New York and wanted something quick good when I tell you I have never seen worse portion sizes in my life I’m not even kidding. I got half a spoon of chicken and asked for a little more and they charged me for double chicken. I genuinely want to ask what is the reason behind this? Is it because management is too lazy to cook up some chicken on the stoves if so then stop being lazy. Will never visit this place again worst chipotle I have ever been to.

Sergio Chavez

2 months ago

Chipotle's serving sizes? More like a cruel joke played on hungry customers. I swear, I've seen more food in a bird's nest than in one of their burrito bowls. You know those tiny containers they use for sides? Well, apparently, that's their idea of a main course. I once ordered a burrito bowl and had to use a magnifying glass to find the rice and beans buried under a mountain of disappointment. And don't even think about asking for extra anything. Want extra meat? That'll be an arm and a leg. Extra guac? Prepare to take out a loan. It's like they're rationing food for a post-apocalyptic scenario rather than serving hungry customers who just want a decent meal. In conclusion, if you enjoy feeling like you've been robbed of both your money and your dignity, then by all means, dine at Chipotle. But if you have any self-respect or appetite to speak of, do yourself a favor and find somewhere else to eat. Your stomach — and your wallet — will thank you.

Ann Breckinridge

2 weeks ago

I came about 40 minutes before closing and they were very busy. The ladies working handled the crowd pleasantly and no lack of service at all. The one thing that did bother me was that I ordered my tortilla on the side and they were going to charge me for it. If I got my food wrapped in it they wouldn’t charge and I order it this way in California AND Texas no charge. That was annoying. Also I get back to my hotel room with no silverware in my bag. When the order is to go I don’t understand why utensils are not just thrown in the bag. Overall the service was great though, the girl making the food was extremely nice and helpful!!

Bea Rivera

a week ago

There should be a bigger sign in your “drive-through” that says pick up only. You have a small pillar that says digital pick up that is VERY easy to miss as it is brown and blends in. Super misleading. I wasn’t the only car at the time that had this issue.

Chipotle Mexican Grill