Budget Truck Rental Tweet
Near: Ann Arbor Municipal Airport
Hours:
8:00 AM – 5:00 PM
727 W Ellsworth Rd Ste 5, Ann Arbor, MI 48108, USA
Ratings
-
Google
3.4
Reviews for Budget Truck Rental
Salsabeil Ayad
If you’re looking for a rental in Ann Arbor/surrounding areas, I highly recommend renting from here. Dave is very nice & accommodating. Moving is never easy, but I’m very happy that this process was! Thanks again!!
Shannon Renaud
I put in a last minute reservation for a truck rental. They called me to let me know they had the rental ready early. It is a small place, but that meant there was no wait for help. I was in and out quickly and everyone was friendly and professional. I will definitely consider this rental location again.
Adam Rosenscruggs
We reserved a truck online only to show up and be told that they don't actually have that truck and that the online system "doesn't work". Then, we got charged a $75 no-show fee for the truck we tried to rent but couldn't, and I'm having to jump through a bunch of hoops to get my money refunded. U-Haul folks up at Wolverine Party Shoppe saved the day for us, I'd recommend calling them up before trying Budget.
Dee Moore
Difficult to find the location. Does not have "Budget Truck Rental" on the directory close to road nor is there a sign of their existence in the driveway. I filled up the gas tank and noticed my cc was charged an extra $$ amount to find out I was charged for a full tank of gas for NO reason! The mgr., Dave was caught in his very own trap!! To answer the phone, hold the call, and come back 3 min. later to say the mgr is not here. (Liar!!! You knew before you answered whether he was there or not!) I asked him his name? (Dave) Oh! I just spoke to you the other day and clearly you said "I am the manager!" The games you play & the lies say. So now I go on with my concern as he studdars and don't recall his remarks of the fleet of trucks Budget rents. But Dave was fully aware of my issue at hand, an unsafe and hazardous truck to rent let alone to drive. I have to wait till my contract closes out before anything can be done. This call was to verify he seen and noticed the issue and he denied it!! Poor customer service! I won't rent from this location again let alone Budget! This is what Budget stands for and put up with!
Chris
Absolute worst customer service I have ever dealt with. I rented from this location twice now. The second time while dropping off the vehicle, the attendant didn’t even check the mileage of the truck and charged me $35 when I know I never went over mileage. I also filled up the gas tank. He didn’t ask for my name or want to see any receipt. HUGE WASTE OF MONEY. I’m furious I ever chose to use them. When I called to ask what the descrepency was, I was sent to some call center and a lady in another country asked for my name three times. Then she hung up! Please trust me. Don’t use this location.
Budget Truck Rental Photos
More Info
Distance: 13.6 mi
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Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
| Saturday | 8:00 AM – 1:00 PM |
| Sunday | Closed |