Subway Tweet

3.4 - 5 votes

Near: Napa County Airport
Hours:

902 Enterprise Way Suite A, Napa, CA 94558, USA

Ratings

• Google
  
  3.4

Reviews for Subway

Michael Drake

10 months ago

I would've given a five-star rating across the board, if not for the language barrier that prevented some things from happening. But the employees were extremely courteous. The sandwich that I purchased tasted great. Overall, I was definitely pleased. But I think this particular location would do better if there were at least one employee that spoke English & one that spoke Spanish fluently.

Lindsey Schrader

a year ago

Please don’t go! Ordered a 12” reg sub with roast beef with my toppings. At the register I asked for a medium soda she didn’t say anything but points to the empty cup holders(I thought she didn’t see it wai eked out walking out empty) paid for my food and “drink” when I asked for a cup she said I didn’t ask for a soda I said yes I did, didn’t get any drinks turns out my bf said their machine was broke. My bf behind me orders a sub then they ask him if he wants a soda! He didn’t get one cause I was just a little annoyed. The BIGGEST issue is I’m eating 3-4 bites of my sandwich I look and they only gave me 3 pieces of meat?!?!? So I walk inside thinking it’s a mistake and unfortunately they don’t speak any English when trying to explain why I only get 3 pieces, luckily for me the customer they were helping was able to translate and they said that 12” subs only get 2 pieces of meat that they are proportioned already and I shouldn’t actually only gotten 2 pieces not 3!!! Are you kidding me $13 for 2-3 pieces of meat is an absolute rip off! Anyways I ended up going to back out at the tables with my bf just angry about it then low and behold not 1but 2 customers were getting sodas after I was told it was broke. So I went back In wanting a refund again only taking 2-3 bites, again they don’t speak English so I had to call my friend to translate for me and they said that it’s what I ordered and they will not give me a refund. I asked about the soda machine and they wouldn’t even answer or not about it. I told them I will dispute the charge seeing I didn’t eat hardly any sandwich and came right back when there was a problem. At the end they said they would but they took my receipt so I don’t have record of it but there was no manager there to help with the situation or anything not sure if ill get a refund I’ve tried calling the store and they don’t take calls. Will be calling to dispute the charge. Not the best pic but was trying to show only 3 pieces of meat

Rodrigo Wilton

3 years ago

Friendly staff, I chose a 14 dollar hot sandwich that they put together nicely but ended up with leaving a cluster of hair in it. I'm sure they bathe , I was starving so I chose to finish it. Aside from the cold center from the hot sandwich and the hairs, subway has decent sandwiches. Maybe this store had an off day , but I'll skip next time.

William and Annclaire Ambrecht

a year ago

This Subway has gone downhill fast. My sandwiches are are not made on time for pick up and I have to wait 10 minutes for them to make my sandwich. Today they didn't have my choice of bread and this is not the first time. I come here because it's convenient and close to my job since we are located in an industrial park. They used to be good. No more chances ... I'm done coming here.

higtom1

2 years ago

Staff was pleasant enough just food was terrible veggies were old and frozen meat was discolored and gross tasting bread was so dry it dissolved after fist bite

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